Ask Ariely: On Feeling Gypped, Dishing out for Wine, and Dressing Down
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.
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Dear Dan,
I am the president of a local union that represents many federal workers. We are dealing with an interesting complaint stemming from the days during the government shutdown when employees were furloughed. Staffers who were furloughed are getting back pay for the days they were off, and because of this the employees who were designated as exempted from the furloughs (who originally felt special about their status and contribution) now feel gypped: Some of them expressed feeling like “a fool for working while others got to stay home.” Any advice?
—Robert
The current approach is clearly the wrong way to design paybacks after a furlough. Since we are likely to experience more government shutdowns in the years to come, maybe we should have a strategy for handling such situations.
I would suggest creating small groups composed of both furloughed and exempt employees and letting each furloughed worker decide how much of their back pay he or she is willing to contribute to the exempt workers in that group. A lot of research shows that people care to some degree about the welfare of others and about fairness, and we do so even at a cost to our own pocket. This kind of social utility should get the furloughed employees to act fairly, and they are even likely to be extra fair if the amount that they would give is going to be posted publicly and contribute to their reputation.
It’s possible that the government at some point will step in and do something to correct the issue. But while this local approach won’t completely fix the problem, it should make the distribution of income more equitable and, just as important, increase camaraderie among employees.
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Dear Dan,
I love drinking good wine. Each time I go to a restaurant I wonder what is the ideal amount of money to spend on a bottle. What do you do?
—John
A recent experiment suggests an answer. Ayelet and Uri Gneezy from the University of California, San Diego, teamed up with a winery owner in their state to figure out, experimentally, the best price for his Cabernet. On some days they sold the wine for $10, on others for $20 or $40. Demand fell off at $40, but the winery sold more bottles of its Cabernet when the price was $20 than $10. On top of that, the customers who paid more indicated that the wine tasted better!
Uri and John List describe that experiment in their new book “The Why Axis,” in which they use field experiments as a method to look at many of life’s questions, from wine to love to the workplace. Their main advice is that we should all do more experiments.
So, the next time that you go to a restaurant, order two glasses of the same varietal of wine, one rather basic and one fancy, and tell the waiter to write down which is which and not to tell you. Then see if you can tell the difference. Of course, trying this experiment with just two wines is bad science, because you could be correct by chance, so you need to repeat the experiment many times. My guess? Your ability to tell the price difference will be indistinguishable from random guesses.
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Dear Dan,
I recently watched your presentation at a professional conference and was wondering why an Israeli guy telling Jewish jokes is wearing an Indian shirt?
—Janet
In general I am not someone who should be asked for fashion tips, but this might be an exception. I like to dress comfortably, but in many professional meetings there is a code of uncomfortable dress: suits. My solution? I figured that as long as I am wearing clothes from a different culture, no one who is politically correct would complain that I’m underdressed. After all, the critics could be offending a whole subcontinent. Now that I think about it, maybe I should start giving fashion tips.
See the original article in the Wall Street Journal here.
Ask Ariely: On Economic Drinking Games, Regulating Relationships, and Wedding Ring Woes
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.
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Dear Dan,
I’m turning 30 in December, and I want to have a “nontraditional” celebration. I’m thinking about re-creating some economics experiments at my party.
Here’s the plan: Lots of alcohol and yummy appetizers at a fancy place here in Dallas. Computers scattered across the room with small apps, each running a different experiment. After all, how many parties do you go to where you get to have fun, have too much to drink and learn something about economics? Any advice?
—Virginia
I really love your idea—and here is a suggestion for an experiment relating to dishonesty. Give each of your guests a quarter and ask them to predict whether it will land heads or tails, but they should keep that prediction to themselves. Also tell them that a correct forecast gets them a drink, while a wrong one gets them nothing.
Then ask each guest to toss the coin and tell you if their guess was right. If more than half of your guests “predicted correctly,” you’ll know that as a group they are less than honest. For each 1% of “correct predictions” above 50% you can tell that 2% more of the guests are dishonest. (If you get 70% you will know that 40% are dishonest.) Also, observe if the amount of dishonesty increases with more drinking. Mazel tov, and let me know how it turns out!
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Dear Dan,
My daughter started dating a lazy, dumb guy. How can we tell her gently that he is wrong for her without preaching to her, causing her to ignore us or go against our advice?
—Concerned Mother
It seems that you are experiencing the same reaction most mothers around the world have toward their daughters’ boyfriends. Let’s assume, for the sake of argument, that you are, in fact, correct, and that your daughter’s new boyfriend really is dumb, lazy and up to no good. Nevertheless, don’t tell your daughter your opinion and instead ask her questions. Naturally, people tend not to ask themselves certain questions. But if someone else asks them, these questions get planted in their minds, and it is hard to keep from thinking about them. So thoughtful questions can make people think differently about what they want and how they view the world around them.
For example, you can ask, “How do you and your boyfriend get along? Do you ever fight? What do you love about him? What do you like less about him?” I admit it’s a bit manipulative, but I hope it will get her to think about her relationship in more depth. And maybe she will reach the same conclusions you have.
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Dear Dan,
My wife-to-be really wants to get a two-carat ring, but I’d rather get a smaller ring and spend the rest of the money for future expenses—house, wedding, etc.
Her view is that most of her friends have big rings, plus she’s been dreaming about this for a long time. What do you think about this irrational behavior? Any advice?
—Jay
First, there is a difference between irrational and difficult to understand, and for sure it is irrational to call your future wife irrational in public. If you get her a ring, realize that comparison to her friends is part of the game you are buying into and try to get her a ring that will make her happy with this comparison.
At the same time, what if you could switch to a different jewelry category—maybe a wedding necklace or bracelet? In this case comparison will not be as clear, and you could probably get away with spending much less.
Finally, has it occurred to you that she may want this so much because you are so against it?
See the original article in the Wall Street Journal here.
The “What-the-Hell” Effect
Sign up for A Beginner’s Guide to Irrational Behavior. It’s not only FREE and open to everyone, but will surely keep you amused for the next six weeks.
Ask Ariely: On bag lunches, career choices, and shopping for a loved one
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, just email them to AskAriely@wsj.com.
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Dear Dan,
I’ve struggled with a few major “I wish I could change this” type behaviors for years. Back when I worked in downtown Manhattan, colleagues would religiously bring their own lunch, thermos of coffee, or whatever, and save money on eating out. I often mused that I could probably fund my retirement or at least a few good vacations with all the money I spent on decent but forgettable food.
Well, recently I started a new job at a big company where the only real food option is its own cafeteria—which serves awful food at market prices.
Lo and behold: This cafeteria so insults and annoys me that I’ve been able to fix my long-standing bad habit. Every night before bed, I simply fill up some Tupperware with dinner leftovers. Or I grab a yogurt, make a PB&J—whatever it takes. What lesson can I take from this?
P.S. I’ve been following your podcast, Arming the Donkeys, for years, but I have to tell you the sound could sometimes be better.
—Jennifer
This is a classic case where having all the right information was simply not enough to drive your desired behavior. We know, for example, that telling people about the caloric content of fast food has almost no effect on eating, and that knowing the dangers of texting at the wheel hasn’t exactly moved the needle on safe driving.
We also know that emotions are often much more effective in getting people to behave differently. In your case, disgust and indignation—which can be extremely powerful and motivating.
The good news is that once your emotions instigated this change, you found it easy to change your behavior, and with time this change may even become a habit. At that point, even if you stop being angry at the cafeteria (or you switch jobs), the habit and joy of bringing your own lunch will persist.
P.S. With regard to my podcast, I’ve been thinking about getting a higher quality recorder for a while. Knowing that you’re motivated by anger and revenge, I will get right on it. Thank you.
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Dear Dan,
As a recent college grad, I often find myself coming up with off-the-wall, out-of-the-box, borderline idiotic ideas of what to do with the rest of my life. One day I’ll be thinking of how much I enjoy my job; the next I’ll be considering dropping everything and running off to another country, starting my own business, launching a singing career or pursing higher education in something unrelated to my field, like behavioral economics. I’ll often stew on these ideas before setting them aside, only to revisit them every few months. How can I tell when my ideas are actually legitimate notions or nothing but half-baked schemes?
—Josh G.
First, I am impressed that you’re considering so many different types of jobs. (And I may be biased, but I agree that a career in behavioral economics would be pretty interesting.) In general it amazes me how few possible career paths people consider before picking one to stick to indefinitely.
As for your question: It’s useful to think about two aspects of your job choices: What will make you happy (which is the only aspect people usually consider) and what jobs will be able to teach you something important. If I were you, I would make a list of possible jobs and rate each one on both measures. Next, figure out what your goal is right now (as a recent college grad, you may want to focus more on what you can learn) and then pick the job from the list that best satisfies this goal. Finally, commit to that job for at least a year without looking back.
What you shouldn’t do is stay in one job and think about how different your life would be if you took another. This is a bit like dating one person but constantly checking Match.com to see what other options you might have. It takes away from the enjoyment of your current relationship or job and your commitment to it. So, whatever you do, sticking to your chosen path of action is key.
And if you do end up switching jobs, please don’t tell your parents that you did it on account of my advice.
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Dear Dan,
As we get closer to Valentine’s Day, I am wondering, why do women like jewelry and flowers? Wouldn’t it be better if they liked the kind of things that men liked to shop for?
—Jon
One way to view this discrepancy is that women like these things exactly because men hate shopping for them. If you purchased something for your loved one that you enjoyed shopping for, this would be nice, but having to overcome your aversion to shopping for these items is a much stronger signal of your love and care. So this year, when you are shopping for jewelry or flowers for your soul mate, remind her what a pain it was for you.
And Happy Valentine’s Day.
See the original article in the Wall Street Journal here.
Ask Ariely: On Chips and Dips, Expectations, and Gossip
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, just email them to AskAriely@wsj.com.
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Dear Dan,
While I’m watching sports, I often find myself with the same problem. I will have too many chips for my dip, but if I open up another can of dip I’ll have too much dip for my chips. I don’t want the extra can of dip to go to waste, but I don’t want to have to eat dry chips. What should I do?
—Chris
This is indeed an important problem! What you are experiencing is a problem with ending rules. The chips and dip each provide an experience for you that ends at a different time, making it hard to figure out when to stop.
One solution would be to convince the chip and dip manufacturers to bundle packages that complement each other in terms of size. Another approach would involve pacing yourself from the get-go in terms of the chip-to-dip ratio. A third idea would be to invite a friend who only likes chips (or dislikes the dip you have).
More seriously, the problem you are describing is part of a more general issue, as Brian Wansink shows in his wonderful book “Mindless Eating: Why We Eat More Than We Think.” We don’t stop eating when we have had a sufficient amount of food, but when we’ve finished everything on the plate. The best approach may be to think about how much chips-and-dip you want to consume, transfer that amount to small dishes, and stop making decisions based on the size of the packaging.
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Dear Dan,
In “Predictably Irrational,” you wrote about the “Effect of Expectations,” and you demonstrated that we are prone to perceiving things as being more like what we expect them to be than as what they actually are. As an example, you showed that we would experience a glass of wine as better if we had seen positive reviews of it before tasting it. Well, these findings mostly fit with my own experience; however, what you didn’t mention is the possibility of a negative effect for expectations that are too good. In other words, is the effect the same when something is extremely overhyped?
My own observation is that when I passionately recommend a movie to my friends, sometimes their feedback is: “It wasn’t that good. I thought it would be really amazing.” I suspect that they’re experiencing a negative feeling toward the movie because I over-hyped it. Do you think that overhyped expectations can backfire?
—Omid Sani
My intuition is basically the same as yours. When I overhype something, I also feel like people end up with very high expectations (that is, assuming they trust my opinion) and that this can decrease their enjoyment of the experience.
Here is how I view the issue: Heightened expectations can change our experience by (let’s say) 20%, which means that as long as the increased expectations are within this range, the expectation can “pull” the experience and influence it. But when expectations are too extreme (let’s say 60% heightened), the gap with reality becomes too wide, and they may backfire and reduce enjoyment.
If you want your friends to experience something as better than it truly is, go for it and exaggerate. But don’t exaggerate by too much. This kind of “fudge zone” also suggests that in areas of life where people are not experts, you can exaggerate a bit more.
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Dear Dan,
I’m at a loss for understanding the popularity of gossip newspapers and magazines? What is the attraction??
—Dave
I don’t understand it myself, but I suspect that some of the attraction has to do with social coordination.
I have never been in a discussion where people said “I only wish we had more time to talk about the weather / sports / gossip.” But, given the need to find common topics for discussion, these are some of the easiest common denominators to find.
See the original article in the Wall Street Journal here.
Ask Ariely: Holiday Edition
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, just email them to AskAriely@wsj.com.
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Hi, Dan!
Every year it’s the same problem: My husband and I struggle to get his dad a few perfect gifts, only to see them sit unused for eternity. These are good things, too, expensive and high quality—specialty tools for his car, toolboxes, super-handy gadgets, etc. But years later, the tools sit there unopened and the toolbox has dust on it. He still carries his broken wrenches and stripped screwdrivers around in a ripped plastic sack!
OK, an old story, I know. But would it be so wrong if we just took the gifts back? He doesn’t want them. We could use them ourselves. Since the objects were “ours” at one point, we feel that we still retain some residual interest in what happens to them. Is it because we invested so much thought and effort in acquiring them?
Thanks for all your good works, and happy holidays!
—Veronica
No, you may not take the gifts back. (Note that I didn’t write “your gifts,” because I don’t think you should picture them as yours.)
The sad thing is that you and your husband feel unappreciated because your thoughtful and expensive gifts are not bringing the dear old man the happiness that you hoped to give him. Instead of taking the gifts back, I would try to increase the likelihood that the tools will get used. First, I would take them out of their packaging and replace the old tools in his plastic sack with the new ones—thereby making the act of using them more likely. As for the old tools, just put them in the attic for now.
If your father-in-law protests, I would restore his old tool kit and suggest spring cleaning and the donation of unused household goods to a local charity. He might be willing to give the new tools up for a good cause. And if that doesn’t work, stage a robbery and steal them, leaving cash and other valuables untouched. The added benefit of this approach is that it might also show your father-in-law how valuable your gifts are.
As for this year, buy him something that gets better over time, such as good whiskey or wine. That way, if he doesn’t use it, it will at least grow in value and not bother you as much.
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Dear Dan,
I bought two bottles of wine at a wine store that was running a “Buy one, get another for five cents” deal. The first bottle was priced at $16.99. I bought the second one, a different wine but listed for the same price, for five cents.
If I’m going to take one of the bottles for a holiday dinner at a close friend’s house, which wine should I take? Will the fact that I paid only five cents make me take that one over the full-priced bottle?
—Rags
We’ve known for a long time that there’s a correlation between what you pay for a wine and how good it tastes to you, but this correlation only exists, of course, when people know the price. As Robin Goldstein from www.fearlesscritic.com has shown, when people don’t know how much a wine costs, there’s no correlation between the price and how good they think it is.
Taking this into account, the first question you should ask yourself is whether to tell your friends about the cost of the wine or not. If you don’t tell them, then there’s no problem—just take the cheap one. It is true that by knowing the price that you paid for it, you will enjoy it less, but everyone else will be just fine. On the other hand, if you decide to tell them the price, I would suggest bringing the $16.99 Bottle, and maybe even include the cost of driving to the wine store.
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Dear Dan
Do you believe in New Year’s resolutions?
—Janet
Yes. Every year for about a week: for about five days before New Year’s Day and for about two days after.
See the original article in the Wall Street Journal here.
Ask Ariely: On Moving, Eating and Decision Making
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, just email them to AskAriely@wsj.com.
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Dear Dan,
My son has been in New York since he was 18, when he started attending The Cooper Union as an art student. Now he is 35 and afraid to leave NYC to move West. He hasn’t made the moves he would need to further his career in photography. He has had many successes—but not financial ones. We’ve offered him time here on the West Coast to develop his art (and hopefully a career). He doesn’t like living in NYC and says he would love to move west, but people in New York seem to believe that it is the only place to get a job. Is there any advice or constructive approach you can offer to make his options clearer?
—Barbara
First, it’s delightful that you want your son to move closer to you rather than stay on the other coast, and I am sure that he feels the same.
Now, if you frame the move as “a trial for just a few months,” this would change your son’s status quo (he would still think of himself as a New Yorker, only temporarily trying out the West Coast), and it wouldn’t seem like a decision that’s so tough to change. Over time, he’ll most likely start feeling at home, get used to the new status quo, and not want to return to New York.
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Hi Dan,
Let’s say you’re very hungry and you plan to eat two sandwiches. One is very delicious and the other isn’t as good. Which one should you eat first?
—Pablo
One of my college friends had kids many years before anyone else in our group was even considering children, and he used to give the following advice (mostly unsolicited): “Think,” he used to say, “about how you like to eat. There are some people who like to eat reasonable food three times daily, while others would prefer to save their money and eat mediocre food most of the time but occasionally have an amazing meal.
“If you’re one of the second type, go ahead and have kids, because life with kids isn’t all that fun for the most part, but from time to time they bring incredible joy. And if you identify with the first type, you may want to rethink the kids idea.”
Now, I am not sure that this metaphor bodes well for kids, but in terms of food it certainly works. As a thought experiment, it asks whether you prefer to focus on the maximum amount of pleasure in any given experience or the average pleasure.
In the first case, you should eat the better sandwich first so that the height of your initial joy comes from the combination of your hunger and the superior quality of the sandwich. (As Cervantes wrote in “Don Quixote,” “Hunger is the best sauce in the world.”) Of course, you will sacrifice pleasure at the end of your experience. On the other hand, if you’re aiming for a consistent experience, eat the so-so sandwich first. With this method, the initial joy will be lower, but the end of the experience won’t be as much of a contrast.
Personally, I prefer to focus on the most joyful part of the experience and eat the best sandwich first, ignoring folk wisdom to “save the best for last.” Plus, this way I might be less hungry by the time I get to the so-so sandwich and may eat a bit less.
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Dear Dan,
Given all your research on decision making, do you now find yourself making better decisions?
—Oded
Maybe, possibly, sometimes. I suspect that my gut intuition hasn’t improved much with my knowledge about bad decision-making. On the other hand, when I get to carefully consider my decisions, I think I’m able to avoid some of the decision traps that I study. I should also point out that much of my research starts with observations of my own irrationalities—so, without my own mistakes, I might have to look for a different career.
See the original article in the Wall Street Journal here.
What to bring for dinner
One of my long time friends just wrote me earlier today. Not seeing her for a long time I was looking forward to seeing her, and I invited her to join us for dinner on Friday night.
She was very happy to accept the invitation, and asked what she could bring. I asked her not to bring anything and just come. She wrote back insisting that she wants to bring something.
Here is my email to her ……
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The Behavioral Economics of Eating Animals
Throughout my life, I have loved eating meat, but my two best friends at Duke are vegetarians, and because of them I was persuaded to read Eating Animals by one of my favorite contemporary authors, Jonathan Safran Foer. While Foer mainly writes novels, his newest book is non-fiction, and discusses many topics that revolve around, well…eating animals.
One of the main takeaways from the book is that the vast majority (about 99%) of the meat we eat in America comes from factory farms, where animals face a shocking level of unnecessary suffering, a kind of suffering that is generally unseen at local, organic farms. After reading the book, I still eat meat, but only if it comes from humanely-raised sources.
While reading Eating Animals, I couldn’t help but think of behavioral economics (a topic which, admittedly, is often on my mind anyway), and how so many behavioral economic principles seem to apply to various patterns of people’s general thoughts, emotions, and actions regarding meat. While I do not have the empirical data to support my musings, I figured I would share them as “food for thought.”
Identifiable Victim Effect: The massive scale on which factory farms operate is precisely what makes it so difficult to sympathize with the animals within them.
- Animal Abuse: Many people would be horrified if they saw a dog being hit by its owner, yet are relatively unconcerned (or just don’t think about) that the piece of meat they are eating undoubtedly lived a life of incomparably greater pain.
- Hunting: Many find hunting immoral, yet animals that are hunted would generally have lived a much better life up until death than animals in factory farms (e.g., the Sarah Palin hunting controversy and Aaron Sorkin’s infamous letter criticizing her, even though he is not a vegetarian, and so presumably eats factory-farmed meat..
One Step Removed (see the “Coke vs. dollar” study): Many would find it immoral to treat a cow, pig, or chicken the way that the ones we eventually eat are, but aren’t fazed with it being done for us indirectly by others (or just don’t think about it either way).
Social Norms and “Us” vs. “Them” (see the CMU vs. UPitt cheating study): Many non-vegetarians see others eating meat indiscriminately and so think doing so is OK, and may not stop and think much about a vegetarian’s reasons for not eating meat (which may be reasons non-vegetarians would actually agree with, too) because vegetarians may automatically be categorized as a fringe group.
“Hot” vs. “Cold” States (see the “laptop” study): Our food decisions (and therefore, our thinking about food) often occur when we are already in the “hot” state of hunger. When we are not hungry at all (in a “cold” state), we are probably more receptive to the logical arguments against eating factory-farmed meat, and might agree to do so. But the hungrier we get, the more likely we are to do something we might think of as unethical. This is the same reason that people find it so easy to find the resolve to quit smoking just after a cigarette, but nearly impossible when cravings set back in.
Paradox of Choice: Limiting our food options (by cutting out factory-farmed food options) should help us better appreciate the options that remain for us.
Dating: I was told that many vegetarians will only date fellow vegetarians, and the majority of vegetarians are female (60-67%)…so the demand for potential vegetarian males is much greater than the supply. Thus, for males, it would be irrational not to be a vegetarian to allow yourself access to this wonderful market of potential dates.
~Jared Wolfe~
Dishonest Drunks
When you think about behavioral science research, the image that probably comes to mind is that of laboratories, computers, surveys, electrodes, and maybe even rats — but you may not realize the amount of research conducted in the field. At the Center for Advanced Hindsight we certainly do our share of lab research, but we also like to shake things up and occasionally target the unsuspecting participant in their favorite local setting. For instance, you might find us at a popular eatery, your favorite independent bookstore, a busy shopping center, a science fair, or even driving around in our fancy research mobile.
On one of our latest excursions, we ventured out to Franklin Street, a hot spot for many Chapel Hillians to have a drink (or a few) and a good time. When the night was upon us we set out to answer the question: are you more likely to cheat when you’re drunk?
So we set up two research stations and waited for the bar crawlers to crawl. As the night progressed we surveyed the bar, recruiting bar-goers of varying drunkenness. Participants, many with drink in hand, played a 15-minute computer game that was designed to test their honesty. The game was a simple task where participants chose to pay themselves more or less money based on their choices in the game, and of course some of their decisions turned out to be more honest than others. We visited a wide array of bar scenes from the local band crowd to the underground pool players, the 90’s hip hoppers, the indie rockers, and even the Carrborites — and we found the same thing.
Our data shows a low to moderate correlation between cheating and drunkenness, which may suggest that the more alcohol you consume the more dishonest you become. Were the participants actually more dishonest? One could argue that perhaps that they were less capable of completing the task while intoxicated. Of course, we’ll need to keep looking into the possibility. And you can, too. Next time you are out with some friends, you might want to take a few minutes and conduct an “experiment” on your own.
~Jennifer Fink~