Ask Ariely: On Planning Ahead, Halloween Rationing, and Flipping Coins
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, just email them to AskAriely@wsj.com.
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Dear Dan,
I’m shopping for several plane tickets for personal trips over the next couple of months, and I keep running into the same problem: “Current me” wants to pinch pennies by choosing overnight flights, routes with several legs or inconvenient airports that would require me to drive a few hours out of my way. “Future me”—the one that actually has to pick up the rental car at 11 p.m. and drive two hours from Phoenix to Tucson the night before a friend’s wedding—sometimes resents that I wouldn’t just spend an extra $100 to make an already expensive trip more pleasant. Travel-booking websites are getting better and better at predicting what will happen to flight prices, but I don’t seem to have gotten any better at predicting my own preferences.
How can I best determine whether these savings will feel worth it to me in the future? Or, failing that, how can I console myself when I’m pulling into a Tucson motel parking lot at 1 a.m.?
—Ruth
Your framing of the problem is spot on. In your current “cold” state, you focus on the price, which is clear and vivid and easy for you to think about. When you actually take the trip, that version of you will be feeling exhaustion and need for sleep (a “hot” state), which will be very apparent to you at that point—but it is not as vivid right now.
This, by the way, is a common problem that arises every time we make decisions in one state of mind about consumption that will take place in a different state of mind.
Here is what I recommend. In order to make a better decision, tonight at 9 p.m. put in some laundry and spend the next two hours sitting on the washer and dryer (this is to simulate the fun of flight, and if you want to really go all out, supply yourself with a package of peanuts and a ginger ale). When you “land” at 11 p.m., look around for some missing socks (to simulate looking for your luggage) and then, properly conditioned to think about the actual trip, log into the travel website and see what is more important to you: saving a few bucks or getting to bed sooner.
Plus, imagine how you would look in the wedding pictures after a long night of uncomfortable traveling.
Good luck in your decision and “mazel tov” to your friend.
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Dear Dan,
I was wondering how you allocate candy during Halloween to make sure kids don’t dishonestly take more than they should. I’ve thought of handing each of the children their candy, but that way the kids can’t pick what candies they like best. Also, this method takes more time, which I don’t have, and makes things less pleasant for me.
But if I leave a bowl of candy out without any oversight, I know what will happen: They’re all going to take more than their share until the bowl is empty.
—Mary
Beyond Halloween, this is a general question about honesty. One of the things we find in experiments on honesty is that if people pledge that they will be honest, they will be—and this is the case even if the pledge is nonbinding (or what is called “cheap talk”).
Given these results, I would set up a table with a large sign reading “I promise to take only one piece of candy [or whatever amount you want them to take] so that there is enough left for all the other trick-or-treaters.” Below the sign, place a sheet of paper for your visitors to write down their names (and, given that it is Halloween, use red paint and ask them to sign in “blood”). With this promise to take only one candy, the public signature in blood and the realization that if they take more candy they will deprive their friends of having any, I suspect that honesty will improve dramatically.
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Dear Dan,
Do you have general advice for how to approach difficult decisions? I’ve been thinking about which car to get for a very, very long time, and I just can’t decide.
—John
The poet Piet Hein gave this sage advice some time ago, and I think it will work in your case:
“Whenever you’re called on to make up your mind
And you’re hampered by not having any,
the best way to solve the dilemma, you’ll find,
is simply by spinning a penny.
No—not so that chance shall decide the affair
while you’re passively standing there moping;
but the moment the penny is up in the air,
you suddenly know what you’re hoping.”
Ask Ariely: On Nicknames, the Stock Market, and Justifying Dishonesty
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, just email them to AskAriely@wsj.com.
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Dear Dan,
My sweetheart often calls me by a term of endearment which, though flattering, is one that his ex-girlfriend called him during the four years they were together. The floweriness of the term does not fit his personality or mine (it’s sort of Shakespearean and we’re nerds), and every time he says it I think of her, though I appreciate his sweet intentions and hold no ill will against her. Is there an inoffensive way to bring this up and get a new “nickname” that feels more personal? I kept hoping it would go away by itself, but we’ve been together for five years and are now engaged. Help!
—Signed,
“Not Guinevere”
What your sweetheart is doing, of course, is connecting a term with positive associations for him to someone he loves—you. It would be nice if you could accept this for what it is, but judging by your letter, I don’t think that this is in the cards.
So now we have to think about how to eradicate his habit. One approach is to give him a negative punishment (a light punch on the shoulder, a sad look, etc.) every time that he uses this unfortunate term and to use a positive reward (a quick neck rub, a compliment) every time that he uses other terms of endearment. This approach would probably work, but I would recommend even more a variant of it that the psychologist B.F. Skinner called random schedules of reinforcement.
The basic idea is to alternate unexpectedly among ignoring this term of endearment, giving him a slight positive feedback for using it and responding from time to time with a dramatic negative punishment (a strong punch on the shoulder, hysterical crying, etc.).
Not knowing what to expect, coupled with the potential for a large negative response, would substantially increase his fear and would make even thinking about this nickname a negative experience for him. Good luck, and keep me posted on your progress.
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Dear Dan,
How can I control myself when I feel the irresistible need to break my own rules about how to invest in the stock market?
—Ganapathy
You are asking, I suspect, about what we call the “hot-cold-empathy gap,” where we say to ourselves: “The level of risk that I want to take is bounded on one side by gains of up to 15% and on the other by losses up to 10%.” But then we lose 5% of our money, we panic and sell everything. When we look at such cases, we usually think that the colder voice in our head (the one that set up the initial risk level and portfolio choice) is the correct one and the voice that panics while reacting to short-term market fluctuations is the one causing us to stray.
From this perspective, you can think about two types of solutions: The first is to get the “cold” side of yourself to set up your investment in such a way that it will be hard for your emotional self to undo it in the heat of the moment. For example, you can ask your financial adviser to prevent you from making any changes unless you have slept on them for 72 hours. Or you can set up your investments so that you and your significant other will have to sign for any change. Alternatively, you can try to not even awake your emotional self, perhaps by not looking at your portfolio very often or by asking your significant other (or your financial adviser) to alert you only if your portfolio has lost more than the amount that you indicated you are willing to lose.
Whatever you do, I think it’s clear that the freedom to do whatever we want and change our minds at any point is the shortest path to bad decisions. While limits on our freedom go against our ideology, they are sometimes the best way to guarantee that we will stay on the long-term path we intend.
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Dear Dan,
In your most recent book, you argue that most people are capable of dishonesty. Are you worried that people will use this as a justification for dishonest behavior?
—Joe
A colleague told me that a student at her university was doing just that. During a trial dealing with an honor-code violation, the student in question brought my book to the honor court and argued that “everyone cheats a bit,” so he should not be judged harshly.
The honor court was more annoyed than impressed with his argument, and they pointed out to him that if everyone cheats, maybe this suggests that extra harsh and public punishments should be used to make it clear that such behavior is outside the norms of the acceptable and will not be tolerated.
See the original article in the Wall Street Journal.
Ask Ariely: On Nighttime Activities, Alibis, and Political Dishonesty
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, just email them to askariely@wsj.com
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Dear Dan,
My husband and I are childless. We’ve lived in the same house in the same town for 17 years. Each day he comes home and says, “What do you want to do tonight?” I think we’ve tried every restaurant in a five-mile radius. Neither of us enjoys shopping or watching movies at a theater. His hobby is aviation, and I don’t fly. I work from home and would love to go somewhere in the evening occasionally, but we usually end up watching TV. And we don’t even like TV! Can you shed some light on this problem?
—Charleen
The basic challenge you are facing is what economists would call a problem of coordination, where both you and your husband have to agree on a course of action. This is no easy thing to do when your preferences don’t align. On top of that, you have the suboptimal default option of watching TV—something that neither of you enjoys but is a simple resolution to your coordination problem.
One approach is to switch from a simultaneous coordination issue to a sequential one—that is, agree up front on a plan that will make only one of you happy on a given night but, ultimately, will let both of you do more things you enjoy. On a set of cards, write down activities that each of you wants to do, mix the cards and draw one card every evening to pick that night’s activity. This approach should lead to higher enjoyment overall. After all, it’s better to have some enjoyment on some nights of the week than to have no joy on every night.
Here’s one final suggestion: Add a few wild cards into the mix (singing, poetry, pottery, volunteering, square dancing, etc.), activities that you aren’t sure you will like (or even things you suspect you will dislike), and you both might just find some new activities that you enjoy.
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Dear Dan,
I recently stumbled upon a website offering customers help with creating alibis—and even manufacturing corroborating “evidence” for their absences (for example, to reassure your wife when you were really with your mistress). Other sites offer married people help finding paramours for extramarital affairs. Do you think these sites are increasing dishonesty?
—Joe
The basic answer to your question: Yes. I think that these websites do increase dishonesty.
Many of these websites are constructed to look like any basic service provider. In one case, there are pictures of smiling people with headsets, waiting to fill your order, and tabs for services ranging from producing and sending fake airline tickets, to impersonating hotel reception. The testimonials are positive and very general. And the slogan—”Empowering Real People in a Real World!”—is downright uplifting, until you realize that by “empowering” people, they mean lying on their behalf.
I suspect that all these trappings help people to rationalize their actions as socially acceptable. And with all the testimonials from so many regular people, why not you?
I also think that the “real world” rhetoric may further lull people’s objections; the idea is that this is how things work in the real world, not a fairy-tale land of perfect honesty.
For my part, I’m left feeling a little worried about what kinds of ads might pop up in my browser after looking at this page…
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Dear Dan,
Is there any correlation between political party affiliation and whether someone is more or less honest?
—Karen
Of course. The politicians you and I support are much more honest. You can’t even compare them to the crooks on the other side of the aisle. How can they even say those things with a straight face?
Ask Ariely: On Splitting Checks, Vacations, and the Internet
Here’s my column from the WSJ this week — and if you have any questions for me, just email them to askariely@wsj.com
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Dear Dan,
In your answer last week about splitting checks at restaurants, you noted that there is a “diminishing sensitivity as the amount of money paid increases.” I’ve noticed this in my own spending. I’ll go out of my way to save a buck and then spend an ungodly sum on some purse. Why is that? And how can I control it?
—Lembry
Diminishing sensitivity is a very basic way that our minds work across many domains of life. For example, imagine that you light up one candle in the middle of the night. This small amount of light will dramatically change your ability to see your surroundings. But what if you already have 10 lit candles and you add one more? Now it would not have much of an effect. The basic idea of diminished sensitivity is that our minds tend to register relative increase; we take any additional amount of stuff as if it were a percentage gain, not an absolute one.
Now, when it comes to money, we should think about it in absolute terms ($10 is $10 regardless of whether we are saving it from a dinner bill or from the price of a new car), but we don’t. We think about money in terms of percentages, too.
What can we do about it? It’s not easy, but we should try to fight this natural tendency. One method that I use from time to time is to take the amount of money that I am thinking about spending and ask myself what else I could get with it. For example, since I like going to the movies (and let’s say that the price of two tickets and popcorn is $25), I ask myself whether a given $25 of spending on a prospective purchase is worth more or less than the pleasure of going to the movies.
When framed this way, it doesn’t matter if the savings come from a dinner bill or a new computer—and it helps me to ask the question “What would I enjoy more?” in a more concrete way. So, the next time you are shopping for a new purse, try to measure its price in terms of another use for that money that you might value more.
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Dear Dan,
I have been on vacation for the last few days in New York City, and while reading your most recent book, on dishonesty, I have been wondering whether people behave more or less honestly on vacation.
—Julie
This is an interesting question, and (sadly) I don’t have any data to share with you on this topic. But here are a few ideas to consider:
Why might people on vacation be more honest? While on vacation people seem to be more relaxed with spending money, which suggests that the motivation to be dishonest for financial gain might be lower. On top of that, people on vacation are more often in a good mood, which they might not want to spoil by behaving badly.
Why might people on vacation be less honest? On vacation, the actions we take are in a new context. As they say, “What happens in Vegas stays in Vegas.” Also, the rules on vacation might seem less clear: What are the regulations for parking in San Francisco? How much should you tip in Portugal? Is it OK to take the towels from this hotel? This sort of wishful blindness can make it easier for us to misbehave while still thinking of ourselves as generally wonderful, honest people.
On balance, then, are vacationers more or less honest? I suspect that they are less honest—but I would love to be proven wrong.
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Dear Dan,
What is it about Internet communication—Facebook, Twitter, email—that seems to make people descend to the lowest common denominator?
—James
It’s easy to blame the Internet, but I think we see such behavior mostly because people generally gravitate toward trafficking in trivialities. Consider your own daily interactions. How much is witty repartee—and how much is the verbal equivalent of cat pictures? The Internet just makes it easier to see how boring our ordinary interactions are.
Ask Ariely: A new biweekly Q&A column for the WSJ
I’m going to start taking questions from you, dear readers, deeply ponder them, and send you my responses every other week in the Wall Street Journal.
Read this week’s column, A Double Dip for Voting?, right here. On voting, working, and new experiences.
If you have an interesting question for the column, please email me at: AskAriely@wsj.com