Curriculum Vitae with links

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Dear Dan,

I’ve mostly kept to my established circle of family and friends during the pandemic, but this New Year’s, my neighbors are hosting a get-together, and I’m very excited to attend. I’ll be meeting quite a few new people, and I’m nervous as to whether I can master the art of small talk after so many months without practice. Do you have any suggestions?

—Michelle 

Small talk is boring, and losing your facility with it may not be such a loss. What if you took advantage of this forced forgetting and tried to replace shallow pleasantries with something deeper? Most of us wish to have meaningful conversations in our daily lives but expect our exchanges with strangers to be awkward. They don’t have to be.

In an experiment, researchers paired up attendees at a small conference and gave each duo 10 minutes to discuss four questions. The questions were designed to bypass small talk and lead to greater connection—for example, “Can you describe a time you cried in front of another person?” After a few such questions and answers, the participants reported not feeling awkward at all—on the contrary, they came away feeling more connected to one another and happier than they had expected.
We underestimate how much potential conversation partners care about deep talk over superficialities, as well as how satisfying such exchanges can be. In fact, the deeper our conversations are on any given day, the happier we tend to be.

So when you go to the New Year’s Eve party, try not making small talk at all. Instead of inquiring about people’s days or their jobs, ask them what they are passionate about, or where they see themselves in a few years. Maybe even ask them about the last time they cried in front of another person.

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Dear Dan,

I know I should probably write thank you notes for the holiday gifts I received, but I’m bad at composing them. I end up wasting lots of note cards with rewrites that still end up sounding insincere. I’m starting to wonder if this endeavor is really worthwhile.

—Amit 

Keep going with your thank you notes! Expressing gratitude is incredibly worthwhile and easier than you think.

What you’re experiencing is a basic perspective-taking problem. Many people share your worry about finding the right words to express gratitude and about sounding sincere. People on the receiving end, however, value a thank you of any type and tend to pay more attention to the warmth of the note than the quality of the writing.

To study such “gratitude mis-calibrations,” researchers asked people to write thank you notes and then predict how they thought their expressions of gratitude would be received. Then they asked the actual recipients to report how the notes affected them. Senders predicted that recipients would experience an average happiness rating of three (on a scale of one to five), whereas the actual recipients rated their happiness at 4½.

Perhaps because we underestimate how happy our expressions of thanks make others, we let unnecessary concerns get in the way of conveying our gratitude. The best way to motivate ourselves to write thank you notes may be to experience receiving them—in which case, allow me to express my thanks to you for sending me this question.

See the original article in the Wall Street Journal here.

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Dear Dan,

This Christmas, the entire family will be together for the first time in two years. I’m in charge of Christmas dinner, and I feel under pressure for everything to be perfect. I’m overwhelmed and exhausted by all the decisions: wine or eggnog, turkey or roast beef, mashed potatoes or roasted potatoes? Even thinking about decorations and napkins makes my head spin. What should I do?

—Bertha 

Sounds like you are suffering from choice overload. More options would intuitively seem better than none, but too many can produce anxiety and decrease happiness. In the most extreme cases, facing an excess of choices can lead to not making a choice at all.

The downside of choice was first demonstrated in a field study conducted more than twenty years ago. Upon entering a grocery store, customers encountered a stand offering jams to sample and purchase. On some days there were six jam flavors on offer; on others, 24. More people were attracted to the stand when 24 flavors were on display, but only a tenth as many ended up buying jam as when there were just six. When faced with too many choices, people worry about regretting a decision that isn’t perfect—and not making any decision is the simplest way to avoid making the wrong one.

As for Christmas dinner, one way to lift your decision-making burden is to crowdsource it—for example, by asking your friends on social media to make some of the decisions for you.

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Dear Dan,

This past year I’ve worked alongside a wonderful group of colleagues. I am so thankful to have worked on this team. I’ve just been promoted and will now be managing this same group. I worry that doing so will change my relationship with its members. Do you have any advice?

—Erika 

In your new role, make sure to continue to express gratitude toward your colleagues. Their support will be even more crucial to your success, and words of appreciation can go a long way in motivating people.

Sadly, research has shown that when people get more power, they tend to express less gratitude, even though more power might come with more to be grateful for, such as a higher salary. One study looked at the acknowledgement sections of academic papers and found that authors with high-ranking titles expressed less thanks than their junior counterparts did. A study of Wikipedia editors found the same effect: senior editors made fewer thankful comments than junior ones.

These results suggest a link between power and expressing less thanks, but they don’t rule out the possibility that more powerful authors and editors expressed less thanks because they received less help. A controlled lab experiment was very helpful in identifying the causal mechanism: participants were offered help on an annoying task from someone they were told was either their boss or their employee for the task at hand. As in the previous studies, people were less thankful for help from a subordinate than from their manager, perhaps because they felt entitled to help from a lower status worker.

People with more power are less prone to give thanks. Try to fight this tendency as you take on your new role with your old team.

See the original article in the Wall Street Journal.

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Dear Dan,

Working remotely, not only do my employees miss out on social connections, but a lot of good work goes underappreciated as we jump from one Zoom call to the next without much time for spontaneous conversation. How can I change that?

—Nathaniel 

Receiving praise has continuously been linked to improved motivation and wellbeing on one hand and reduced burnout and absenteeism on the other. These benefits extend to the person giving the compliment: Recent research found that giving accolades can actually make people happier than receiving them. On top of that, crafting a compliment requires one to think about the recipient, and this fosters social connection that leads to increased happiness.

To spontaneously meet someone and compliment them is hard during remote work. Thus, it is important to create space that allows for compliments and other small acts of kindness. Consider setting a few minutes aside during a weekly team meeting, or setting up a separate communication channel that allows employees to recognize each other and thank them.

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Dear Dan,

Talking recently with my friends, we all agreed that the pandemic was a stressful time, but some people’s relationships with their spouses seemed to fare better than others. What might explain the disparity among couples?

—Ellen 

There are most likely many reasons for this, but here is one: Stress can take a toll on a relationship. For example, after a tough day at work and a long commute, you may arrive home feeling impatient and irritable toward your partner (who then ends up feeling undeservedly blamed). Taking your stress out on someone unrelated to its source is referred to as “stress spillover.”

The pandemic has created an extraordinary amount of stress and a lot of opportunities for spillover. Those of us who are better able to compartmentalize our COVID-19 anxiety, rather than taking it out on our partners, are likely to be better at protecting our relationships during these complex times.

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Dear Dan,

My aunt and uncle invited me to dinner this week. I’m very much looking forward to seeing them again, but I’m dreading the inevitable conversation about climate change (we all live in the Pacific Northwest) as my uncle is a firm believer in conspiracy theories. How can I get through to someone I deeply care about without getting into an argument?

—Emily 

The odds of changing your uncle’s opinions in one meeting are 0. Don’t even aim for that. You might be able to make a dent in his beliefs over time, but you will need to understand his motivations and approach the conversation calmly and with empathy.

Often people are drawn to conspiracy theories because they feel angry, powerless or disappointed about their lives and the state of the world. For example, perhaps your uncle feels anxious about the recent heat wave and his lack of control over the environment. Research shows that such feelings are common among conspiracy theorists. Concluding that climate change doesn’t exist satisfies an existential psychological need: to feel safe and in control of external events.

Listen to what your uncle has to say. When you better understand the forces underlying his beliefs, you can try to help him deal with these more directly and in this way reduce his need for conspiracy theories.

See the original article in the Wall Street Journal.

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Dear Dan,

My company strives for more gender equality, particularly in leadership positions. To help us achieve this goal we make sure when we examine the top candidates for the position that we anonymize the resumes and have them reviewed by both male and female members of our staff. Still, our recent round of hiring has not resulted in the desired diversity. What else can we do to improve our hiring process?

—Pat 

Just as tossing a coin won’t necessarily give you equal numbers of heads and tails in the short run, the same goes for fair hiring practices. Here, too, you should not expect proportional hiring as an immediate result; you can only look at trends once you have hired a substantial number of people.

Still, one element in your process suggests a path for improvement. You discussed how you assess top candidates, but what about biases that may come into play before this short list is made? Most gender biases in hiring are a result of companies’ informal recruitment rather than the formal procedure. Is it possible that your short list contains mainly men due to colleagues’ recommendations or other networks?

To address this possibility, double the size of your short list. That alone could help a broader pool of applicants get serious consideration.

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Dear Dan,

I was planning a surprise beach weekend for my boyfriend, but a friend accidentally said something and ruined the surprise. I’m disappointed, and my friend feels terrible. What can we do to prevent this mistake from casting a dark shadow on the trip?

—Leslie 

Consider your friend’s error a gift in disguise. Now that your boyfriend knows, he’ll be able to look forward to the trip. The anticipation is a bonus source of happiness! Studies have shown that when people think back on life experiences, the anticipation can be more positive than the experience itself.

Even more, you can heighten the anticipation by doing things like counting down the days to the trip or looking at the menu from a fancy seafood place where you just got a reservation. Surprises are great, but short-lived.

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Dear Dan,

For years, I’ve been organizing a charity event for an animal rescue organization. Every year people tell me I’ve outdone myself, and it’s starting to feel like an expectation that the next event will offer more than the last. Now I’m struggling to come up with new ideas, and I’m worried about disappointing the committee. What can I do?

—Alice 

There is an interesting study where participants were asked to modify a structure built with Legos. Most participants added more bricks, but a quicker and better strategy was to remove a few. With this in mind, consider whether you could improve the event by subtracting instead of adding. Try keeping it simple and stick to the most successful elements from previous years.

We have a tendency to think that the way to make things better is to do more. Often we overlook the value of removing something to increase the appreciation of the rest.

See the original article in the Wall Street Journal.

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Dear Dan,

Whenever my mother visits us, she’s preoccupied with taking photos of her grandchildren so that she can remember every moment. Having her camera in our faces all the time is annoying, but I don’t want to deprive her of good memories when the visit ends. Should I try to convince her to stop taking pictures?

—Barbara 

Now that most of us carry a phone with a camera all the time, it’s hard to resist the temptation to document every significant moment in photographs. But it turns out that taking pictures all the time isn’t just annoying; it can make it more difficult to remember the very experiences the photos are intended to capture.

In one experiment, pairs of visitors took a tour of a historic landmark. One person in each pair was instructed to take photos and the other was told not to. A few weeks later they were given a surprise memory test about the landmark, and it turned out that the visitors who took photos remembered much less than those who didn’t. While the photographers were preoccupied with trying to get the best shot, the nonphotographers were able to think about the experience and absorb it into the structure of their memories.

With this in mind, try asking your mother to experiment with leaving her camera at home next time she visits. She might find that this allows her to spend more time really interacting with the grandchildren, leaving her with memories that are more vivid and meaningful than any photos.

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Dear Dan,

After a long holiday vacation, I thought I would return to work re-energized. But after just a few days back I’m already feeling burned out again. What can I do?

—Nathaniel 

You might think that the more time you spend away from the office, the more refreshed you’ll feel when you return. But research shows that the length of a vacation plays only a small part in how you feel when you go back to work. What matters most are the conditions you’re coming back to. If you feel unappreciated or powerless, or that your work environment is unfair, frustration and unhappiness can come back very quickly. If you want to fight burnout, don’t take more time away from work. Think instead about ways to address these underlying issues.

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Dear Dan,

My fiancé is an excellent cook, and every meal he makes for us is delicious. I’m always giving him compliments, but I worry that over time they will be less meaningful because he’ll get used to them. How can I continue to praise his cooking in a way that shows I mean it?

—Sydney 

I wouldn’t worry too much about your fiancé getting used to your compliments. Research shows that receiving compliments is very motivating and that people who give them usually underestimate their impact on the recipient. One study that looked specifically at frequent compliments found they didn’t lose their effectiveness as long as they weren’t identical each time. So keep the compliments coming, but make sure to switch them up from time to time.

See the original article in the Wall Street Journal here.

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Dear Dan,

My partner and I are students, and we have very different approaches to dealing with money. My policy is to spend less than I earn and invest my savings for the long term. But my partner feels that since we will both be earning more money after we graduate, we should spend freely now and enjoy the moment. Is there any way to avoid fighting about this issue?

—Mathieu 

The bad news is that our preferences about spending and saving can be difficult to change. That’s why most divorced couples name finances as one of the major reasons for their split. The best way to avoid that fate is to recognize that you and your partner can’t change each other. Instead, you should minimize areas of conflict.

Try setting up a joint bank account in which you can both deposit your paychecks. Use that account to pay shared expenses such as rent and utilities. In addition, you should each have individual accounts for discretionary spending, into which you can transfer a fixed amount from your joint account every month. That money can be used for spending or saving as you see fit. You may still disagree, but this way you’ll only be arguing about the smaller amounts in your individual accounts, which limits the size of the problem. And remember, the goal of money is to buy happiness. If you keep fighting about it, what’s the point?

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Dear Dan,

I work for a tech company as a software engineer. Our bonuses are tied to quarterly evaluations, which means that managers are much more likely to reward short-term gains than ideas that take a year to generate results. Since the introduction of this bonus structure, I’ve been concentrating much more on short-term projects with visible results. Am I really doing the right thing for the company, or am I just gaming the system to get paid more?

—Justin 

There’s no question about it: Your strategy is designed to make more money for you personally, but it will hurt the company in the long term. When the company created this bonus structure, they probably thought it made sense, because short-term results are easier to measure. But it is counterproductive if employees become less motivated to take on riskier, more ambitious projects with potentially higher payoffs. It’s hard to ignore a bad incentive structure, so if I were you I would try to convince management to change it and measure the things that matter, even if they are complex or hard to quantify.

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Hi, Dan.

Do you think New Year’s resolutions have any value, given that most people don’t keep them?

—Molly 

I do, but they’re just a start. To get a resolution to stick, we need to make the desired behavior automatic. For instance, if you want to exercise more, build a very simple habit: Every Tuesday at 5 p.m., go to a group exercise class after work. Ideally it will be something you find enjoyable and rewarding, so that the habit is more likely to stick. The more you repeat a behavior in the same context at the same time, the more automatic it will become and the less you’ll have to rely on willpower. For a good introduction to the research on this topic, I recommend Wendy Wood’s recent book, “Good Habits, Bad Habits: The Science of Making Positive Changes that Stick.”

See the original article in the Wall Street Journal.

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Hi Dan,

I have a hard time watching my favorite football team on TV because I get so upset when they are behind, and when they lose I’m really miserable. Is there a way for me to enjoy the game without taking the result so seriously?

—Brian 

One option is to remove the element of surprise by recording the game and having someone tell you the final score before you watch. That way, you will feel less emotionally invested in the outcome and you’ll be able to enjoy the game more for its own sake.

Another approach is to pick a treat that you enjoy—let’s say chocolate—and have some only if your team loses. This would make the loss bittersweet, since you would offset the unhappiness of losing with the pleasure of the chocolate.

Still, as with all kinds of love, loving a team will inevitably bring occasional heartbreak. The best way to deal with it is by learning to appreciate that emotional complexity, with all the good and bad feelings involved.

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Dear Dan,

My partner thinks it’s better to arrive at the airport hours early to avoid feeling anxious about missing our flight. But I would rather put that time to good use and minimize the hours spent waiting aimlessly at the gate. What’s a good rule of thumb for travel planning?

—Emma 

The key here is your partner’s anxiety. If you were simply trying to calculate the most efficient way to use your own time, you would look at how much time you would waste waiting at the airport (discounted by the useful things you can do there, like catching up on email or reading a book) and compare it with how much time you would lose if you missed your flight. Then you could come up with an optimal solution for yourself.

But once you start considering your partner’s feelings of anxiety, you are in the irrational domain of emotions, which are harder to calculate. Try to figure out how severe your significant other’s anxiety is and how long it lasts. If he is highly anxious for, say, 48 hours before the flight, it would be worthwhile to agree to arrive at the airport a few hours early to eliminate his unhappiness. In general, we need to focus not just on how to use our own time efficiently but on what we can do to make our loved ones happy, rational or not.

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Dear Dan,

I spent half a day wrapping Christmas gifts for my family this year. Is it really worth my time?

—Jessica 

Even though it’s time-consuming, wrapping gifts is worthwhile since it makes the recipients enjoy them more, according to a 1992 study published in the Journal of Consumer Psychology. The effect holds even when the wrap is transparent and the recipient can see what’s inside. That’s because wrapping slows down the process of opening the gift, which helps us pay closer attention to the experience. Unwrapping gifts is like the ritual of drinking wine: Swirling it in the glass, looking at it and smelling it all slow things down so that we can focus on the pleasure ahead.

See the original article in the Wall Street Journal here.

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Hi, Dan.

I started college a couple of weeks ago, and I find myself very preoccupied about whether the people I’m meeting like me. Do you have any advice about how I can relax around people?

—Bronwyn 

You will be relieved to know that most of us tend to underestimate how much people enjoy our company. In 2018, Erica J. Boothby and colleagues published a paper about the “liking gap”—the difference between how much we think other people like us and how much they actually like us. In one of their studies, they asked first-year college students to rate how much they liked a given roommate and how much they believed their roommates liked them, starting in September and continuing throughout the school year.

They found that participants systematically underestimated how much they were liked. In fact, it wasn’t until May, after living together for eight months, that people accurately perceived how much they were liked. So try to focus your social energy on spending quality time with friends and don’t worry too much about the outcome.

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Dear Dan,

I work for a nonprofit organization that offers mindfulness retreats for teens. Our tuition model is that we request 1% of a family’s income, up to $2,000, for a week-long retreat. We feel that this model is fair, but some higher-income families object to paying more than others for the same service. Why do they feel this way, when the cost is such a small share of their income?

—Tom 

Our perception of what is fair depends to a large degree on what we’re being asked to give up to achieve a fair outcome. In your arrangement, people with more money are being asked to pay more, so they are likely to see a fixed price for tuition as being more fair than a sliding scale—and vice versa for families with less money.

One way to try to overcome this bias is what the political philosopher John Rawls called the “veil of ignorance.” In this approach, people are asked to design an imaginary society they will have to live in, without knowing whether they are going to be rich or poor. This means that they have to decide what is fair before they know how much they will personally stand to gain or lose from any given arrangement—for instance, the tax rate. Maybe you can try an exercise of this sort related to tuition as part of your mindfulness teaching.

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Hi, Dan.

I have an aging but perfectly fine car and waste a lot of time pining for something more modern and comfortable. But I haven’t found a new model I love, and with technological improvements happening so fast, cars are getting better every year. Should I wait for the perfect car to come along or should I compromise and buy something now?

—Alex 

My sense is that if you don’t like any of the available options, it means you’re not yet ready to make a change. Happiness isn’t just about what we have and don’t have; it’s also about not constantly looking for something better. Why don’t you decide that you won’t look at new cars for a certain period—say, two years—and then give yourself a three-month window to research a purchase. At the end of that time, you will pick the best option available. This way, you won’t waste time and energy on an open-ended search.

See the original article in the Wall Street Journal.

Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.

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Dear Dan,

I am a widow, and my friendships are very important to me. But many of my friends are couples, and each year I end up buying birthday gifts for both the husband and the wife, plus an anniversary gift. While I always get a nice present in exchange on my birthday, the balance of gift-giving seems unfair. Is there a more evenhanded way to exchange gifts?

—Carol 

It’s very hard to shift social norms about gift-giving, especially when a pattern is well established. The best approach might be to try to replace the current norm with a new one. For example, what if you told your friends that you are concerned about the environment and want to try to reduce your level of consumption and waste, so you are planning to start giving cards instead of gifts. Ask them to help you with this commitment by giving you cards in exchange. This way, you would be appealing to a moral principle, rather than telling the that all you are trying to do is to save SOME money.

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Dear Dan,

I’m planning a vacation, and I’m considering a prepaid, all-inclusive resort, so that I won’t have to worry about the cost of every drink and sandwich. But I’m concerned that the all-inclusive package won’t be as good an experience as some of the other, pay-as-you-go options that I’m looking at. Is prepaying always the best choice?

—Saurabh 

You’re certainly right that an all-inclusive resort isn’t always the highest-quality option. But you have to remember that what’s most important is whether you’re going to enjoy the experience you have. Constantly having to make decisions about what to buy can detract from your vacation experience, even if the hotels or restaurants you end up patronizing are of better quality.

In general, when you make a decision, it’s better not to ask “Am I choosing the absolute best option?” Instead, you should consider your enjoyment of the experience as a whole, including your ability to relax and your peace of mind.

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Dear Dan,

I grew up in a working-class household, and I’ve been upwardly mobile in my career, but I’ve recently begun to feel that my job is meaningless. Should I think about my work merely as a way to make money to survive? Or would it be better for me to look for a job that I can take pride in as part of my identity?

—Ella 

The research is very clear that finding meaning in your job is necessary for happiness. At the same time, if too much of your identity is tied up in your job, it can make you more vulnerable to work-related stress. A study conducted in 1995 by Michael R. Frone, Marcia Russell and M. Lynne Cooper found that people who strongly connected their identities with their jobs were much more sensitive to work stressors than those who thought about their work in a more casual and detached way.

Ideally, you should look for work that gives you a sense of pride and meaning, but you should also remember that a job doesn’t define you, and that there are other, equally important parts of your identity.

See the original article in the Wall Street Journal.