Ask Ariely: On Buying Beer, Realizing Wrong, and Productive Periods
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.
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Dear Dan,
I’m about to buy a new laptop—definitely a larger than usual purchase for me. I’ve found that when the base item is expensive, I’m much more likely to indulge in complementary ones, such as a new laptop case or software that I don’t really need but would be fun to play with. Why is it that I think twice about buying good beer on a night out but have no problem spending another $60 on a computer mouse I don’t need?
— Andrew
Here’s another example to help think through your question. Imagine that you’re going to buy a new car for $30,000, and the salesperson tells you that you can get leather seats for $2,000 more. How expensive would those luxurious seats seem to you? And how likely would you be to go for the upgrade?
Now imagine that instead of going to buy a car, you’re buying a new chair for your home office, at a cost of $500—and the furniture store tells you that you can get the chair in leather for $2,000 more. How likely would you be to go for it?
Most people would feel much better about the car upgrade than the chair upgrade. That’s because we think about money in relative terms: Relative to $30,000, that $2,000 doesn’t look that bad, but the same amount feels outrageous relative to $500.
Of course, money isn’t relative, and we should think about it in absolute terms, but this isn’t the natural way we make financial decisions. All this doesn’t make your tendency to shop for items you don’t need after a large purchases any more rational—but it should remind you that it’s very human.
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Dear Dan,
My husband is incapable of admitting that he is wrong, and it’s driving me crazy. What can I do to get him to acknowledge it when he’s wrong?
— Lisa
I suspect that many of the times that you most want your husband to admit that he’s wrong occur in large and central debates—which could be a mistake on your part.
One of the main problems with admitting error is reputation. Your husband may think that if he admits once that he was wrong, it will indicate that he could be wrong in other cases as well. If this is the case, a better way to fight his denial of wrongness will be to try to get him to admit once to a trivial mistake, maybe even in front of other people—and then hope that with that first step out of the way, the path to admitting other blunders will be more open.
Or here’s a less ambitious approach: give up on having him admit error and focus on just having him say that he’s wrong. For many years, psychologists used to recommend that married couples engage in something called “active listening”—telling the other person that we feel their pain and asking them to describe their annoyance in vivid color and detail. But psychologists have figured out that active listening was actually not very good advice. As it turns out, simply saying “Yes dear” is a much better strategy for a happy marriage. If your husband believes in science, perhaps sharing this sage advice with him will convince him that, despite his difficulty admitting that he’s wrong, agreement is often the best approach.
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Dear Dan,
When are people most productive? In the morning? At night? Are different people more productive at different times of day?
— Jacob
No question about it: For all kinds of people, the most productive time is tomorrow.
See the original article in the Wall Street Journal here.