The Chapter I Could Not Write
After I finish a lecture there is usually a line, and most of the people standing in it want a book signed. But someone always waits until the line is gone. They stand off to the side while the room empties out, and then they ask me the question I have now been asked in something like a dozen countries.
It is never “why do people believe this stuff.”
It is almost always “my brother.” Or “my mother.” Or “my closest friend since we were nine.” And then, more quietly: what do I do.
They are not asking for an explanation. They want instructions for what they could do next with people that they love.
What I say about this in Misbelief?
Misbelief is not stupidity. That is the first thing to say and the hardest thing for people to accept. Stupidity is a very comfortable explanation that allows us to ignore the person and the problem. It is also very incorrect. What I found instead was a funnel that takes people and changes them over time. It starts with stress that pushes people to look for anything that would explain to them what is going on. It is not any kind of stress that pushes us to find an answer, it is, especially the unpredictable kind of stress. The kind of stress that makes us wonder about what is really going on. After stress, our cognitive gets to work and after that personality joins in. Finally, the social forces of acceptance and belonging, echoing beliefs and becoming more extreme, cement the misbelief, and it makes leaving the group of misbelievers very expensive
I did not choose this subject. It chose me in 2020, when I started appearing in other people’s videos as an Illuminati henchman, complete with a speech I never gave.
The chapter I could not write
When I started working on Misbelief, I assumed I knew how the book would end. There would be a final chapter, and that chapter would tell you how to get your brother back.
I planned for it. I read for it. I spent two years interviewing for it.
I did not find it.
The trouble is that once people enter the funnel the forces to maintain them there are just too powerful. It also became clear that the standard responses of simply giving people more information or giving them some facts is not going to do much to change anyone’s opinion.
So, instead of one solutions chapter, the book grew small boxes scattered through it,wherever the research actually supported doing something. I called them “Hopefully Helpful.”
That name is not modesty. It is an accurate description of my confidence. Some of them will help some people some of the time, and I cannot tell you in advance which ones. There are 25, spread across chapters 3 through 11.
One is called “How to Have a Nondebate,” which is about removing the scoreboard from a conversation so that neither of you is playing to win. Another is “The Three Razors,” which hands you Occam’s razor, Hitchens’ razor, and a gentler version of Hanlon’s, offered as hygiene for your own thinking rather than as weapons for somebody else’s.
All 25, in one place
Enough people wrote asking me for specific pieces of advice that I finally pulled all 25 out of the book and put them into a single document. It is here for you to read.
https://misbeliefbook.com/pdfs/Hopefully-Helpful-Boxes.pdf
I also realized that 25 pieces of advice might be too much to go through. Maybe it is Thursday. You are about to have a conversation on Sunday. You are already upset, and you are not going to read a booklet and work out which four paragraphs apply to you.
So the boxes became a tool. It asks up to three questions about the conversation you are actually about to have, and then hands you three of the 25. Not all of them. Three.
https://decisionaids.danariely.com/conversations/
I did not stop there and I created a second tool. This is not a tool to plan a conversation, it is a tool that was created to try and fix something about a conversation that maybe did not go the way you planned for it to go. It is a post-mortem you run the same evening, while it is still fresh. Thirteen questions, about three minutes.
The design of this tool, and what I think makes it worth while is that it asks what you did, not what you meant. From the inside, those two feel like the same thing. They are not, and the distance between them is where most of these conversations quietly go wrong.
https://decisionaids.danariely.com/went-badly/
What I had to give up
Writing this book cost me a belief of my own. It was the belief that there is an answer that could make a person take a U-turn and come back. There isn’t such simple answer. What is left is smaller, and it is about aiming for small steps over time.
And here again are all the links. Hopefully, you will make good use of them.
The 25 boxes, free: https://misbeliefbook.com/pdfs/Hopefully-Helpful-Boxes.pdf
Before the conversation: https://decisionaids.danariely.com/conversations/
After the conversation: https://decisionaids.danariely.com/went-badly/
Which Country Would You Choose, If You Didn’t Know Who You’d Be Born As?
Before we argue for the perspective of a particular political party, it’s worth pausing for a question an American philosopher posed more than fifty years ago. When I asked thousands of people to answer it honestly, I discovered something surprising: our disagreements are far smaller than we think.
Imagine the following exercise: tomorrow morning, you are born again. You don’t know which family you’ll arrive into. Maybe a wealthy home, maybe a poor one. Maybe a big city in the center of the country, maybe a remote town. Maybe you’ll be born healthy, maybe with a serious illness. You know nothing about the particular situation you’ll be born into. Now ask yourself: what would you want that country to look like? How would you want it to treat its citizens?
This exercise was proposed in 1971 by the American philosopher John Rawls, in a book — “A Theory of Justice” — that is considered to this day one of the cornerstones of thinking about justice. Rawls called the idea “the veil of ignorance,” and his claim was simple and profound: a just society is one you would be willing to enter it in a random position.
A just society is a society we would be willing to enter first and only then learn that we have been born into a particular economic setting, a medical condition, a gender, and ethnicity.
Under normal circumstances, when we are asked whether our country is a just one, we answer partly from the perspective of justice — but we can’t help but to also answer from the perspective of our own narrow, particular interests. The rich tend to think high taxes are a bad idea; the poor tend to think the opposite. And these narrow interests shape our sense of justice in every domain of life.
But behind the veil of ignorance, when we don’t know whether we will end up at the top or at the bottom, only the question of justice itself remains. What, really, is a just country?
For years, the veil of ignorance served as an important exercise in philosophy seminars. Then my colleagues and I decided to see what happens when you hand it to real people. We asked them to design a country that would be, in their eyes, just — from behind the veil of ignorance. We surveyed a representative sample of more than five thousand Americans: rich and poor, Republicans and Democrats.
What we learned from the results was that Americans thought a just country would be even more equal than Sweden. And, of course, they thought that the actual distribution of wealth in the United States is very far from just.
What was even more interesting: the agreement. Rich and poor, Republicans and Democrat voters (in the 2004 election), men and women — all of them drew remarkably similar ideal distributions. In the noisy political debate, they seem like they are serious enemies. Behind the veil of ignorance, the distance between them nearly disappears.
As our own elections approach, it’s worth running this exercise on our own political beliefs. Ask yourself honestly: would you be willing to enter today’s United States of America in a random position? And if the answer is no — what USA would you design from behind the veil of ignorance?
My guess, based on what we saw in the study, is that if we think in veil-of-ignorance terms, we will discover that we want a very different country from the one we have — and also, mainly, that we agree on much more than we think.
If you find this topic interesting, I’m attaching below two links, one for a very wonderful YouTube video that somebody did about our research, and another one for a short TED lecture I gave on the same topic.
https://www.youtube.com/watch?v=QPKKQnijnsM
https://www.ted.com/talks/dan_ariely_how_equal_do_we_want_the_world_to_be_you_d_be_surprised
Predictably Irrational is 16 years old
Predictably Irrational was published on this day (Feb 19th), 16 years ago — 2008. This was just the beginning of the financial crisis of 2008, when we were all trying to understand what went wrong and what are the limits of human irrationality. Predictably Irrational came out at a good timing to help us rethink human irrationality.
I suspect that the crisis of misinformation and polarization that we are facing these days is even more severe and with consequences that are even more dire. Although the damage that we have caused ourselves in this misinformation and polarization crisis (not with bad intention, just by not understanding our human nature) is much slower-moving and not as clearly observable. Which translates into a relatively calm nonchalant approach, where we are not yet in the panic mode we should be in. This time too, I just wrote a book about these topics – Misbelief.
I know that it might seem that my books predict important breaking points in society, but this is not true. I had a few books in between these two that did not coincide with any large-scale crisis.
I just made up a term — Anachronistic Prejudice
Anachronistic Prejudice is a term I recently made up to describe a situation where we use current norms to judge something that happened long ago or to judge someone who lived long ago. The other element of Anachronistic Prejudice is that while we use the wrong norms, we don’t fully realize that we are doing so.
In my mind, this is one of the worst biases of our time in terms of its negative impact on society and on individuals.
How might we fight such a bias? Here is one way: When you find yourself judging people for something that happened five or more years ago, stop and think about how you behaved during that timeframe. For example, think about your sense of humor 15 years ago. Then think about how likely you would have been, in the same timeframe, to make the same mistake as you are judging them on. Next, add a 50% chance because you are likely to have an overly positive opinion about yourself.
Now go ahead and judge.
New Websites — one for each book
Hello to all,
After a lot of work, there is now a small but hopefully useful website for each of my books.
Hopefully, you will find these useful:
Predictably Irrational
The Upside of Irrationality
The Truth About Dishonesty
Irrationally Yours
Dollars and Sense
Payoff
Amazing Decisions
A correction to Ask Ariely
In my last column, I mentioned the writing of Dr Groopman, but trying to save space, I did not make his main point clear. I am sorry for that and below is a more detailed account on what Dr Groopman wrote and how I interpreted it. Of course, any error of interpretation is mine.
Dear Dan,
I recently divorced after many years of marriage. Splitting our assets and accounts was a long and difficult process. Now I’ve discovered that my advance medical directive still has my ex-wife listed as my healthcare proxy. Should the situation arise, she can decide whether to keep me alive or disconnect me from life support. Should I find somebody else to take over this role or wait a bit, so as not to ruffle already hurt feelings or cause further practical headaches? What if I die in the meantime?
—Alec
You should certainly keep your ex-wife as your healthcare proxy, and not simply out of convenience or a desire to avoid giving offense.
As the doctor and medical writer Jerome Groopman has observed in one of his New Yorker Columns “Sometimes, however, a doctor’s impulse to protect a patient he likes or admires can adversely affect his judgment.” Dr Groopman then continues to describe one of his own cases: “I was furious with myself. Because I liked Brad, I hadn’t wanted to add to his discomfort and had cut the examination short. Perhaps I hoped unconsciously that the cause of his fever was trivial and that I would not find evidence of an infection on his body. This tendency to make decisions based on what we wish were true is what Croskerry calls an “affective error.” In medicine, this type of error can have potentially fatal consequences.”
My interpretation of Groopman’s observation is that it is often better for doctors not to have special feelings for their patients. Why? Because as lots of research has shown that it is difficult to be objective in making decisions for people we are attached to. We make more judicious decisions regarding people we care about less.
In your case, your ex-wife doesn’t care much about you these days. And because of that, should you sustain a serious injury or illness, the odds are in your favor that she will make more rational decisions on your behalf than she would have done during the days when she loved you deeply. Even if you do end up getting remarried, keep her as your healthcare proxy. There is no substitute for the rational coldness that comes from having your ex-wife make decisions for you.
This being said, don’t tempt her too much: Make sure she is not one of the beneficiaries of your will or life insurance.
Ask Ariely: On Social Solutions, Date Decisions, and Prompt Payments
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.
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Hi, Dan.
I work for an investment banking firm where 90% of the employees are men. I’m the only woman on my team, and ever since I joined, my teammates have treated me like the office plant. They make lunch plans without including me and say hello and goodbye to everyone except me. Generally, they pretend I don’t exist. I don’t think they are doing it to be hurtful—I just think they’re not sure how to befriend women. What can I do to change this?
—Jamie
Social isolation is difficult and painful, and I’m very sorry about your experience. Sadly, it is difficult to change the social norms of an entire group at once. An easier path would be to change the behavior of one colleague at a time; direct interactions will help them to see you as a whole person. Why don’t you try to invite one of your co-workers for coffee or lunch every week? In time, this will change the overall atmosphere in the office.
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Dear Dan,
Every time I suggest an idea for a date, my husband questions whether I’ve picked the very best option. For instance, I once suggested that we dine at the Thai restaurant down the street. Instead, he perused Zagat until he found a “better” option. And a month ago, I suggested we go on a cruise using a company my friends like, but he insisted on researching alternative companies before committing. We still haven’t made any firm plans.
From my standpoint, I’d rather make a “good enough” decision and enjoy the experience, however imperfect. My husband points out that his research often yields objectively better decisions. Who’s right?
—Caroline
In social science terminology your husband is a “maximizer” (someone who tries to make the best possible decision), and you are a “satisficer” (someone who tries to choose from within a range of good options). Lucky for you, the research suggests that your strategy is the right one.
The psychologist Barry Schwartz and colleagues did a study in 2002 comparing the two types of decision-makers. They found that maximizers had lower levels of optimism, happiness, self-esteem and even life satisfaction. They were also less happy with their daily decisions, and they tended to regret the decisions they made more often. So while your husband may indeed be finding the best-rated restaurant, movie or cruise, in the process he’s probably taking away a lot of his and your joy.
Here’s what I’d suggest: Instead of making date decisions together, take turns being in charge. That way, half the dates will go smoothly—and in the other half, you will get to practice your patience.
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Dear Dan,
I’m a scientist, and I recently volunteered to be part of my professional society’s membership committee. What is the most effective way to get people to pay their membership dues? Reminders? Guilt? Calling them up and begging them?
—Stephanie
My guess is that your members are generally interested in staying members, but they just don’t want to pay “right now”—whether that means today, tomorrow or the next day. To fight this kind of procrastination, I would make it more tempting to pay now. For instance, host an attractive webinar that is open to paying members only. That would give your members a good reason to pay promptly.
See the original article in the Wall Street Journal here.
Ask Ariely: On Tardy Travels, Past Prejudices, and Dangerous Drivers
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.
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Hi Dan,
I am a frequent flier and I often have to deal with annoying delays, which can seriously affect my mood. What can I do to get less upset when a plane is late?
—Hailey
Our happiness is largely influenced by our expectations; in the case of flying, that means our expected departure and arrival times. My friend Ory was once booked on a flight whose take-off was delayed for seven hours, leaving all the passengers upset and complaining. But when the flight attendants announced that the delay would actually only be five hours, people cheered: compared to what they were expecting, a five hour delay seemed like a good deal. So the next time you take a flight, add two hours to the expected length of the trip and write down the later arrival time in your calendar. If the delay ends up being less than two hours, you’ll be happy.
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Dear Dan,
Can behavioral economics teach us anything about Virginia Gov. Ralph Northam’s blackface scandal? I’d like to think I would never have worn offensive makeup, or done even worse things like owning slaves or joining the KKK. But how do I know what I might have done if I lived in another time and place? I don’t think I am a racist, but in a different society, would I too behave as a racist?
—Will
One of the fathers of social psychology, Kurt Lewin, posited that behavior is always a function of two inputs: the person and the environment. Acts of racism, sexism and other types of harm usually don’t originate from a few “bad apples,” but from cultures that explicitly or implicitly support such acts. So while we shouldn’t excuse acts of hate, we certainly need to recognize the systemic forces that shape what we consider normal or acceptable. Ending racism is not just about getting individuals to change, but understanding how our environment and institutions uphold prejudice in both obvious and subtle ways.
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Dear Dan,
My grandfather is a bad driver. Everyone in the family knows this, but we have accepted it as a fact of life. Recently, I asked him to drive more carefully, while emphasizing that I really care about him. He told me that I have nothing to worry about, since he is an excellent driver! What can I do to make him drive more carefully?
—Limor
Driving is the classic example of “the better than average” effect: almost everyone thinks that they are better than average drivers. This means that trying to convince your grandfather that he’s a bad driver is going to be difficult. Instead, I would start by trying to help focus his attention on the road and not on other things. First, try to get him to stop using his phone while he’s driving. You could also get him a GPS device that speaks directions out loud, so that he won’t have consult a phone or written directions when he’s driving. Finally, to encourage him to drive less, you or other family members could volunteer to drive him from time to time, or introduce him to one of the available taxi apps.
See the original article in the Wall Street Journal here.
Ask Ariely: On Dishonest Domains, Warm Rewards, and Sweet Celebrations
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.
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Dear Dan,
I recently found out that a friend of mine has been having an affair behind her husband’s back for the past four years. She seemed like a person of high integrity to me, but now I’m worried that if she could be so dishonest with her husband, maybe she is also dishonest with me. If a person lies in one area of life, does that make them more likely to lie in general?
—James
The good news for you is that dishonesty in one area of life—such as work or relationships—doesn’t necessarily predict dishonesty in other areas of life. My colleagues and I published a working paper on this topic in 2018, in which we asked participants about their propensity to be dishonest across eight different domains. We found that most people had different standards for moral behavior in different areas of their life. Cheating on financial reports in the office, for instance, did not predict cheating in a poker game with friends.
But being dishonest in one particular area of life did predict other immoral behavior in that same area. With that in mind, I would be careful about getting into a romantic entanglement with your friend.
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Hi, Dan.
I read that Denmark’s Environmental Protection Agency is offering Danish citizens a $300 reward to scrap their old wood-burning stove and buy a new wood burning stove, in order to reduce particle pollution and improve air quality. But I think people should be willing to take such measures without being paid for it, for the sake of the common good and the longevity of the planet. Do you believe people need a financial incentive to help the environment?
—Esben
In this particular case, I think an appeal to the common good would be more effective than payment. By offering citizens cash to replace their stoves, Denmark is encouraging them to think about their decision in financial terms. This means they will ask questions about the cost and efficiency of a new stove and wonder whether it is worth the investment. With only $300 in the balance, a cost-benefit analysis is likely to lead people not to replace the stove.
On the other hand, if the appeal was made on moral grounds, people would have to think about what matters to society and what their duties are as citizens. In that case, the odds of making the change might be higher. Of course, if the government were offering a more substantial amount of money, say $1,000, that would change people’s calculations, but a token payment of $300 is likely to be less effective than offering no money at all.
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Dear Dan,
I will be moving to a new state after living in the same city for more than 50 years. How should I handle this transition?
—Warren
This move will be a major change in your life, and the best thing for you is to acknowledge this and celebrate it. To do this, why don’t you throw a party for your friends and family to celebrate the time you’ve spent together. You can ask each guest to write you a piece of advice about how to create a new life in your new city. That way, the letters will both remind you of your old friends and, if their advice is any good, also help propel you into your new phase. Let the adventures begin.
See the original article in the Wall Street Journal.
Ask Ariely: On Communal Coding, Long-Term Love, and Toddler Trouble
Here’s my Q&A column from the WSJ this week — and if you have any questions for me, you can tweet them to @danariely with the hashtag #askariely, post a comment on my Ask Ariely Facebook page, or email them to AskAriely@wsj.com.
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Hi, Dan.
At work we have a large code base—all the source codes for our computer programs—and it’s managed by many teams around the world. We need to migrate the code base to a new version of our programming language. The expected benefits are huge, but everyone is procrastinating. What would you do to motivate people, apart from just setting a deadline?
—Alex
Procrastination happens because there is an asymmetry between the costs that you have to pay now and the rewards you expect in the future. While the benefits of a distant goal—in this case, a better programming language—might be huge, they feel less salient when we have to do something difficult right now—such as working on the migration process.
So I would try to make the current experience more rewarding and fun. For instance, try setting up a happy hour: Every day from 2-4pm, everyone can write code together and then celebrate by having a beer together (or kombucha, depending on your company) to celebrate your progress. This approach can make the experience more communal and enjoyable.
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Hi, Dan.
Is aiming for a long-term commitment in romantic relationships really a good thing? Given that the divorce rate is about 50%, wouldn’t it be better for me to approach relationships expecting them to be short-lived, so I won’t be disappointed if things don’t work out?
—Joseph
Love is one of the areas where prophecies tend to be self-fulfilling. If you approach relationships expecting them not to last, they probably won’t—and vice versa. Relationships aren’t static and they reflect what we invest in them.
Imagine that you made a deal with your landlord that your lease would be day-to-day. How much time and money would you invest in your home? Would you paint the walls or fix a leaky faucet? Most likely you wouldn’t, and so your pleasure in your home would be limited at best.
Similarly, if every day you wake up next to your romantic partner and ask yourself, “Should we do this for another day or stop now?” your relationship probably won’t deepen very much. It makes sense to think about the long term, since that is the only way to reap the benefits of commitment.
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Dear Dan,
Our new downstairs neighbor in our apartment building is bothered by the sound of our toddler son walking on the floors. He keeps banging on his ceiling and walls in an attempt to make us aware of how annoying the noise is. What can we do to make him stop harassing us? We cannot move, and I cannot keep my son from walking on the floors during the daytime.
—Shannon
First, you should invest in some rugs to help reduce the noise. Then you can write to your neighbor and tell him about the effort you’ve made. Finally, invite him over for dinner; this will establish a sense of friendship and make him think twice before pounding on the walls. And be sure to serve alcohol during the dinner, as a way to break the ice and to make everyone friendlier.
See the original article in the Wall Street Journal here.