Hey everyone, I hope this blog post finds you well. Recently, I wrote a short paper about trust….
The paper, Trust Factory, discusses elements of trust; specifically regarding the way organizations can interact with individuals to build trust. If you’re interested in reading the paper, you can view this link.
The paper talks about how humans tend to trust one another. But does it work the same way when it comes to trusting organizations?
A community of trust is required to survive. That’s what trust is based on.
Understanding that, what can organizations do to gain the trust of their consumers/users? I outline five key tools that allow us to trust each other: long-term relationships, transparency, intentionality, revenge and aligned incentives.
View the paper by clicking on this link.