Starting Fresh.
We lie. We cheat. We bend the rules. We break the rules. And sometimes, as we’ve seen in Greece, it all adds up. But, remarkably, this doesn’t stop us from thinking we’re wonderful, honest people. We’ve become very good at justifying our dishonest behaviors so that, at the end of the day, we feel good about who we are. This tendency is only getting worse, and, as innocent as it may seem, the consequences are becoming more apparent and more serious.
Cheating has less to do with personal gain than it does self-perception. We need to believe that we’re good people, and we’ll do just about anything to maintain that perception. Sometimes, this means behaving in ways that align with our sense of what is right. Other times, it means crossing that line, but turning a blind eye to our behavior, or rationalizing it in some way that allows us to believe it’s OK.
Let’s say your friend, who is not looking their best, asks you how they look, and you don’t want to hurt their feelings, so you lie. You fudge it. You don’t necessarily say, “Wow! You’ve never looked better,” but you don’t tell them the full truth. And you have no problem rationalizing your fib: It’s the right thing to do, because you would never want to hurt your friend’s feelings. Perhaps you used more neutral complimentary terms, or didn’t look them in the eye at that particular moment. These sorts of details would make it easier to justify your well-intentioned lie, and help you sleep at night without giving it a second thought.
The same kind of self-deception applies to wider-scale cheating, although the motivations are usually different. In more professional scenarios, our dishonesty is typically fueled by the desire for wealth or status rather than concern for the reputation of others. Greed is a powerful motivator.
About two months ago, American businessman Garrett Bauer was sentenced to nine years in prison for insider trading. Garrett was one of the people I had spoken to in researching the nature of dishonesty, and to see the consequences of his actions catch up to him that way was a brutal reminder of just how out-of-hand cheating can get. Garrett traded stocks on insider information for about 17 years. He started off small, as people tend to do, and never considered that he might get caught. As time went by, it got easier and easier for him to cheat the system free of guilt. But then he got caught, and now it’s too late to correct his mistakes.
That night, after his sentencing, I couldn’t sleep. I curled into the fetal position – the world looked terrible to me. I had spent the day before in New York giving talk after talk about cheating and dishonesty, how widespread they are, and how little appetite we have to start changing things. With all that cheating weighing on my mind, Garrett’s sentence was an additional terrible blow. It was overwhelmingly sad, and a very painful night.
The consequences of this sort of cheating are even more severe when the network of contagion is larger. We see this when we look at Greece, where masses of people have been cheating a little bit everywhere, and it’s added up. What this shows is just how contagious dishonesty can be. When we see somebody else cheat, especially if they’re part of our own, internal group, all of a sudden we figure out that it’s more acceptable to act this way. It’s not that the probability of our getting caught has changed – it’s that we’ve changed our mindset, convincing ourselves that the act itself is actually OK. At some point, you just think, “This is the way things are done,” and you go with the flow.
One woman from Greece recently told me that she was selling her apartment and she was considering whether to sell it legally (and pay taxes) or illegally (without paying taxes). She quickly recalled that she had bought it illegally, and that she was going to lose money if she would turn around and sell it legally – not to mention that in her mind she would be the only person in Greece paying taxes on real-estate property.
When everyone around you is cheating the system, what’s your motivation to be the one not playing along? And why change now? Why not make changes next month, or next year, instead?
This mentality is accentuated in Greece because it’s not just the everyday citizens who have been cheating – the government has been fudging the books. When cheating is that entrenched in a country, what can you do to stop it? It’s incredibly naïve to think that it will stop on its own. What Greece needs is something like the Reconciliation Act that South Africa adopted, focusing not on the travesties it has done to its people, but on starting fresh.
Every day, people are finding new and more creative ways to cheat, and to justify their dishonest behavior, regardless of the negative impact their actions might have on others. What’s most worrying about this trend is that we still fail to grasp the extent of our dishonesty. But it doesn’t have to be like this. If, on a global scale, we worked to understand the root of our dishonesty, and motivated each other to overcome it, we could do much better.

The Honest Truth About Dishonesty: How We Lie to Everyone - Especially Ourselves

But how do you ‘Start Fresh’. There is a big amount on the table owed… where will that come form to freshen things up? Who pays the cheating TAX
I’m familiar with the famous ‘Haircut’ big firms get when they can’t pay their debt… they pay less and that awards their behavior, isn’t it?
They did wrong and now they pay less (who really pays the difference?).
Usually most say ‘They are too big to fall…” so I ask – How do you really start fresh financially? without making a lot of people feeling at the wrong end of the stick as others get ‘Haircuts’.
I wonder what it will take for all of us to change our ways.
Great honest article. Like all new beginnings it starts with repentence, demands forgiveness and a new beginning is possible. This applies to the financial world as much to personal life. It worked in South Africa because society was willing to forgive but began with repentance from those involved in apartheid. I am yet to hear genuine repentance from financial sector(UK) and only scapegoating from various other quarters. As for Greece, they still don’t seem to believe they’ve done anything wrong and all from an economy no bigger than Munich’s. Big consequences begin with small problems.
What still surprises and saddens me is that we continue to cheat–and apparently cheat more than we used to–even though we can see the evidence of the consequences everywhere. To change our ways, I don’t think that we need some sort of new law or agreement. What we need is the recognition that by cheating, we are hurting ourselves. Our mindset needs to shift from “everyone cheats a little, so it’s okay” to “I don’t want to contribute to the harm that cheating causes.” This can shift the question away from whether or not we can personally get away with cheating. Most of the time, we can–in the short-term. The question instead becomes “how will my cheating affect my long-term well-being and the well-being of my family/community/planet?” Dan Ariely clearly points of the devastating consequences of our cheating.
The Greek woman’s situation is extremely commonplace in India as well. I got thinking about why this doesn’t happen in the US. I don’t think it has anything to do with the honesty of the buyer and seller, but rather the honesty of the low level clerks and such who process real estate transactions, as well as law enforcement officials. In the US, strangers engaged in a real estate sale can’t trust the other party not to report them if they attempted to set up a deal involving tax evasion. And unlike in India and Greece, they know that if the other party does report them, they can’t bribe their way out of getting in legal trouble. This comes back to what you said about the government being involved, and that’s a really critical point. When the government itself is corrupt from top to bottom (literally down to the filing clerks at the local service office), what you can dishonesty ceases to have any moral turpitude but simply becomes just “the way our system works”. Many Indians are struggling to figure out how to undo such endemic corruption because they know it puts a drag on their economy, but it’s like a cancer that’s metastasized. If behavioral economics has any ideas to offer to solve that kind of problem, they are badly needed!
look… its way more simpler, breaking down the judgements – its a personal thing as to if one is honest or dishonest. Yep, REALLY, its only how we judge ourselves as to what is good and right and dishonest and wrongThen groups are formed n so on
Good thoughts (article) Dan. Similar situation is in my native Croatia. Ex-prime minister is in jail awaiting a trial for corruptible practices and his party (HDZ) lost its brand name and last election. I think the answer lies in the incentives. If the Greek lady lives in the system that re-wards illegal trade (she makes more money),only if she has some unreal sense of morality, she would reject this trade. But, if she knows that her act, if caught will be punished and the chances of being caught are high, she would reconsider, for sure. People in US drive away from gas stations w/out paying when the price of gas hits over $4/gallon. This is just the way it is. If the punishment system is better advertised, so we can see and evaluate our MC better, I feel less of bad behavior would take place.
In the case of lying to the friend who doesn’t look their best, I think you have it backwards. It’s not at all “concern for the reputation of others”. In fact, the overt rationalization of “you don’t want to hurt their feelings” is actually about protecting our own reputations. We don’t want our friends to think we are judgmental and so we hide our judgments in order to protect their image of who we are.
In doing so, we pay a bigger price. Our friend doesn’t know us for the judgmental jerk we really are because we hide who we really are with these little white lies. And deep down we have to wonder “would they still like me if they knew what kind of person I am for having these judgments?” And we doubt they would, and we lose some intimacy.
See Brad Blanton’s book Radical Honesty if you haven’t already, for more on this.
Full disclosure: I work for Brad, but I’m posting this on my own time because the topic is important to me.
The problem is double-sided. Since it is so easy to cheat without getting caught (or, more generally, to say one thing but do another), we tend to set extraordinarily (and pointlessly) high standards for behaviour, the getting caught failing to live up to which carries with it significant costs. So we start by, quite rightly, violating the stupid standards, but then start losing the ability to differentiate between the stupid standards and the justified ones, and end up violating the latter also.
Perhaps what we need is a significant loss of privacy – no opportunity for hypocrisy, for not practicing what we preach. In the face of that it likely will be our public standards that change, and not our actions, which ought to, in turn, reduce the scope for actual cheating.
“The heart is more deceitful than all else And is desperately sick; Who can understand it?” ~ Jeremiah 17:9
“Every man’s way is right in his own eyes, But the LORD weighs the hearts.” ~ Proverbs 21:2
It’s the culture. I grew up in Northern NJ–Sopranos country. The assumption was that everyone was on the take, there were 1000 unwritten rules, all official procedures were just window-dressing and basic honesty was a myth for children, like Santa Claus. To be an adult was to know how to work the system. Then I went away to school in the Midwest where, to me, everything seemed honest and explicit. I loved it–I never want to go near New Jersey again.
But the question is: how to you go from there to here? How to you wind down a system of corruption in which everyone has to play or risk being suckered, a suboptimal equilibrium, to get to an all around better state of affairs?
If the perception of curruption causes curruption, then it would be important that people don’t perceive the curruption is more widespread then it actually is. Unfortunately the media and opposition parties have an interest in making government corruption appear worse. Also the media heavily reports the few case of curruption, so people then to think that is all there is, when thr vast majority of government officials are not currupt.
It seems to me that this provides just another reason to choose a tax system that is transparent and unavoidable and “ungameable”. Based on my research, the one that best meets that standard is Land Value Taxation. (I think there are many other reasons to embrace it as well — efficiency; economic justice; its desirable effects on job creation, on the environment and on stabilizing the economy, to name a few.)
We all want to get what we want with the least possible effort, but that isn’t a reason for us, as a society, to us embrace structures that permit some to privatize value the community creates. (And right now we do, and most of us aren’t even conscious of it.)
If trust is fundamental to relationships, economies & democracies – your analysis doesn’t bode well…
As far as “insider trading” is concerned, I’ve heard some argue that it’s not unethical. And as for taxes, I wonder if the Boston Tea Party was unethical. By the way, I’ve always paid what I owe on my taxes (to the extent that I can figure out the tax code).
I couldn’t put my views on “lying” better than this Eddie Izzard clip. (Some words NSFW)
More on topic: Greece could start afresh, give up the Euro, print its own currency, default on its debt. By now it’s clear that the problem this creates is not just within Greece (which will see those problems anyhow, of austerity and such) but with those countries that form the rest of the Euro.
Look instead at Iceland. Three years ago, bankrupt. Today, back in action and living it up. They got a fresh start because they refused to do the stupidity that other countries did, of rescuing the silly acts of their banks.
Iceland left a bunch of other countries to foot the bill. That’s not always a desirable or possible course of action.
Iceland didn’t do anything of the sort. Investors and depositors who had put money into bank bonds or deposits lost money when the Icelandic banks went under. This is how capitalism works – when you invest and something fails, you lose money. The government has no business protecting banks; instead, they went the right way, into a liquidation, whatever was recovered was paid in the order of seniority of claims. New banks have come, the banking system has recovered, just not the same banks.
Just because the UK decided to foot the bill for UK residents doesn’t mean Iceland left the ball for them. The UK government was being really silly. If you don’t let the downside of risk to actually happen, you risk moral hazard and the real chance of it happen in a much bigger way later. Iceland, thankfully, avoided that.
Couldn’t have said it better myself.
I think the Icelandic people absolutely made the right choice.
Just look at the consequences of their “collapse” compared to all the other countries’
1. With Iceland, when the banks collapsed, the minority of people who had been speculating and investing and who actually caused the collapse were the ones who were going to lose out (if their respective governments hadn’t stepped in that is).
2. With the other cases (My own country of Portugal is one of them), the government got into massive amounts of debt, or used up public funds (Which pushed them into deficit) in order to step in and bail out these irresponsible bankers and small minority of investors and speculators, leaving the grand majority of it’s people in a terrible situation of austerity and sacrifices, so that a greedy few could keep their massive greed-gotten gains.
It’s just sad to see how this small minority with money can have more influence on a democratic government than the majority can.
That’s the problem, when a corrupt government turns the “problem” (Which I don’t see as a problem. They want a free market economy, than free market should really mean free market. Not free-unless-something-goes-wrong-market.) of a small greedy minority into a national problem, by taking national loans due to having to bail out it’s banks. My grandchildren will be paying for a situation that a few greedy people caused and beneffited from, because we “had” to save them…
Let’s not forget that the issue isn’t just honesty (talking truth) but also integrity (walking your talk). If these values are to prevail, people have to see that they’re honored at the very top of an organization. For example, if a company CEO who has often proclaimed, “Our customers are Number One,” is handsomely paid for sneaking in new fees, reducing product quality, or running a Ponzi scheme with customer money, employees will conclude that dishonesty is rewarded and will feel free to behave that way themselves. When presidential candidates approve campaign messages that are obvious distortions of the truth, it’s not surprising if other politicians conclude that it’s okay to be dishonest.
I think many of us do need to clean up our act — but especially those who aspire to be leading others.
Dan
I agree that we have to start somewhere on the quest for honesty
Banks lead the dishonest quest with rate fixing and politicians who are in fear of the finance sector have to let them off relatively unpunished. This then becomes an excuse for the common man to be dishonest. Unfortunately if caught less leniency I shown to them
After reading this post, it reminds me of dawkins book ‘the selfish gene’ . There is an analogy (dove and hawk)used by him to explain strategy used by species in order to survive. He explains how as a group one strategy might be beneficial but as an individual another serves the individual. I would highly recommend reading
I can exactly relate to everything in this post but to get out and do something about it is a full-time job. This would be just like any other revolution which changes the society led by few people dedicated to this cause. Even after knowing all this, being in business u still try to be competitive .
I is always bigger than WE.
If we can place incentives in the right way, things can change. Game is rigged towards those who are ready to take the most risk and winner takes all.
I’m supposed to be working now, but instead I’m reading your post. Where is the low border for cheating? Would I be reading this post if my desk was in the middle of the lobby? I don’t know. Would I be commenting? Probably not.
Hi Yair, its simple, I love Dan blog as well but I read it during my lunch break. Lying remains at our own responsibility, if you feel you are cheating right now get back to work, if you feel its important to read Dan blog do it when you can but put in the effort you need to complete your work.
I dont mean to pick on you, I just had the same dilemma an considering we are all interested in this topic we might all want to start with simple problems to get to the big ones.
I watched a talk on TED few weeks ago about learning to measure your life, by Clayton Christensen (Harvard Business School) and reading this article made me think of that talk. I am not religious in any way so I dont measure my life against God’s judgement, but I thought the concept of measuring your life by being honest can be quite rewarding to any individual.
The problem is complex when we ask if we can start fresh. But we need to ask what will make us strong to commit to remain honest!? Because we are all born honest, the problem is what trigger us to become liars.
The main ‘cheating’ that happens here is people getting disability when there are no more jobs to be found. Sure, for lots of us in our fifties there are plenty of reasons disability makes sense, especially in jobs with physical demands that may stretch us beyond our limits. But the sad thing is, disability becomes a lottery that makes one either a winner or a loser, depending on whether they can access it. If they get it, they keep their social honor. Without it, the person in their fifties without a job is forgotten and has no honor. Truly odd that honor has come down to whether one’s body is in poor enough condition to quality. In defense of those who get to use the system, were I the ‘lucky one’, I probably couldn’t talk to anyone either who ‘lost’ the economic access lottery, even though they are our own extended families and neighbors. Sometimes people isolate others not because they don’t care, but because it is too hard to think about what actually happens.
…And I almost forgot to add. I have been working on a system for nine years as to ‘starting fresh’. Next year I plan to take to the road and start talking about it.
I was recently serving an organisation that lying was a way, they believed, of business. They believed that the reason they were not doing so well had nothing to do with their internal culture but just other companies who were cheating more then they did.
After few days serving the company I talked to the CEO, and told him that non of the numbers I was getting made any sense.
After a two more weeks I came to the CEO and presented him with two analysis of the company’s performance, one was reality and one was the fabrication his team was showing him. It hit him hard to understand how deep the culture in his organisation was flawed. He was sure that lying was just a way of doing business externally and didn’t understand it was hurting him, hard, internally. Up until that point he was making decisions based on lies. The company was on a fast track to disaster and he was the last person to know it.
Uri
http://theartofclarity.blogspot.co.il
just like a junkie has to want to quit their addiction:
if an issue is culturally entrenched, it takes the authority to change it — contemporary ‘authority’ is made up of political, religious and media groups all working together, they need the support and respect of the majority to make this transition.
Finland, Sweden, Denmark and New Zealand all share a common set of characteristics that are typically correlated with lower levels of corruption:
they include freedom of the press, government openness, civic activism and social trust, with strong transparency and accountability mechanism in place allowing citizens to monitor their politicians and hold them accountable for their actions and decisions.
for example, Sweden’s Open Budget Index allows citizens to assess how their government is managing public funds; Denmark obliges Ministers to publish information on their spending, travel and gifts; Criminalising a wide range of corruption related abuses and an independent and efficient judiciary.
The idea of a fresh start has been used in academia to give students who had blow out freshman years incentive to stay in school and continue to work for good grades. One semester/quarter of a bomber GPA can leave students discouraged and struggling to recover enough to be accepted into a declared major. The fresh start in this case is a clean slate – they lose the low numbers and can base their GPA on all other terms. It’s amazing what its done to keep kids in school. I wonder if the corollary for the likes of Greece would work?
I know that using a car is wrong for the reason that I am contributing to harming the environment. The debate is out on how much. At what point is the impact made. Or take for instance that the same drug company that tested on animals may save lives with their drugs. Is it the fact that they had good intentions that lead to us not questioning or litigating their morals? What about those with good intentions that do bad things? What if that same drug company never could create a life saving drug. Now we just view them as cruel to animals and perhaps they are tried and convicted. The good intentions are still there but now they’re viewed as awful people.
When Pasture created his cure for rabies he lied about how he knew it would work to his medical board and put a boys life at risk of death. Perhaps we would have vaccines today without this experiment, but his lie helped him to advance medical science further than anyone else to this point, especially if you consider all the Nobel prize winners that have been funded through his foundation. I think with regards to honesty we focus too much on the outcome and not on the intent.
What is our intent when it comes to cheating with money, as your examples seem to point to. Well, we want to be rich because we want to be free. We live in a system that can reward cheaters with freedom. How can you blame us? The cheaters are writing the policy so they can stay safe and free. How can you blame them? How can you debate justifying survival? I get that we can still survive but in what condition? We all fear debasing ourselves exiting our scope. Cheating and dishonesty are instinctive. They’re fear based.
Your plea for honesty is as old as Utopia. Will we ever get there? I think when we do progress is dead. When we stop lying we have already stopped being afraid and we have lost our incentive.
I will say this, we are statistically becoming less violent and less impoverished as a global community every year. So I guess we just keep doing what we all do and it will get better. Keep writing and studying and it will help.
Something has been bothering me about your concept of dishonesty, and I just realized what it is. You are completely disregarding the entire philosophical field of moral reasoning. See Kohlberg’s Stages of Moral Development: http://en.wikipedia.org/wiki/Lawrence_Kohlberg's_stages_of_moral_development
To the extent that you are defining dishonesty as morally wrong (something we should do less of), then lump in all disobedience to law as dishonesty, you seem to be stuck in stage 4.
That’s philosophy. Then there’s sociology. Equating the laws on the books with the cultural norms of acceptable behavior (again, your assumption seems to be that all acts of dishonesty as you define it are unacceptable) is a grave mistake – one only has to look at the speed of traffic on a typical uncongested interstate highway to ascertain that. “Everyone does it” is not merely an excuse or a rationalization, but can actually be an attempt to instantiate a complex phenomenon whereby the formal law and social custom have significantly diverged, perhaps to the point where it is time to change the law, not try to change the custom. I understand for instance that “insider trading” is not illegal in some other developed countries (Japan?).
An important example of the extreme divergence of law and social custom is “illegal” file sharing, especially of music. You can take the position that this activity is “dishonest”, or you can take the position that this widespread activity is illustrative that the old business model for the music industry is simply wrong for a society with these new technologies, and that it’s the copyright law itself that needs to change. To simply assume “dishonesty” and bemoan that we need to “overcome” it is to avoid the more serious debate that underlies the activity and remain stuck again in stage 4 of moral development.
Reblogged this on Jenia on WordPress.com and commented:
Provocative ideas about everyday cheating, fudging, staying in the gray zone. Made me think hard about how this applies to me.
Dan- At what point can we start to say this might be a systemic problem with capitalism? How is an average human to assess a just profit? It was difficult enough pre-globalization. But now, with transactions that cross-borders and change currencies; the costs of the most basic commodities are effected by international forces beyond individual control. We can’t remotely begin to asses what something should cost. As sophisticated a rag as the Economist had to invent the “Purchasing Power Parity” index to attempt to decipher this question. Who can explain or asses a just profit? At the individual level, this pervasive sense of powerlessness over one’s economic situation rapidly gives way to hopelessness. Survivors of totalitarian regimes from the Soviet Union to Zimbabwe can give chapter and verse of the deleterious effects of powerlessness and hopelessness on honesty and the pervasiveness of corruption.
do we really know the truth about the situation in Greece or is it so satisfying to believe what has been going on around the media to making us feel good about ourselves and about how the economies work in our countries?
Are we again lying to ourselves because it suits us to do so?
or maybe not lying, but just not searching for the real truth because its just so comforting to believe something that makes us feel good about ourselves..
I am not in any way defending the Greeks but it seems so unfair for them to being attacked in this way by everyone over the past year. There have been going on so many frauds in this world since ever and people have been getting away with it. If you go to Greece, you will witness that Greeks are now paying much more than the supposedly tax avoidance they had committed. And who is being blamed? not the real criminals behind this but the poor everyday people of Greece..
Reblogged this on warpedmorality.
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Begin to see everyOne as you see yourself. Your thoughts are manifesting the reality that you perceive. Christ taught ‘us’ a way out of here. You will not leave as a result of death, You will journey on when you are no longer afraid of Life and who You Really are.
The conflict ‘within’ you is showing you a perception of chaos ‘without’. It is not reality. Your thoughts are yours. You change your reality by changing your thoughts. Be vigilant as to what you ‘think’ about ‘others,’ they are your thoughts manifested into form. Believe me? Test this spirit within you and See if what Christ taught is real or a lie.
Love your Brother,
more to follow…
“You can free your mind instead.”
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